Written on: 05/07/2013 by CT33 (1 review written)
It was easy enough to purchase and pay for the tickets - over priced but understood as its a market place. However when I received the Rolling stones tickets for the wrong date I imediately followed there procedures (email and call) and was assured it would be corrected and I would be updated reguarly.
This was on Monday. It is now Friday, one day before the concert (that cost £353 for 2 tickets) and I dont have tickets or any update. I have sent feedback / query via the website (promising a 12 hour response)... 24 hours later nothing. I have sent several more demanding a full refund. I am currently trying to speak to a human (not that it has helped over this week) and I have been on hold for 25 minutes.
Unacceptable custome service - zero response. DO NOT USE THIS SITE THEY CAN NOT COPE WITH ANY ISSUE
As rated by real users
" TERRIBLE - DO NOT USE " Read More
" Best seats in the house! " Read More
Written by Michaelorchard
" Easiest place to buy tickets! " Read More
" What a ripoff - will report to bbc watchdog etc " Read More
Written by janet440
" Concert Tickets " Read More