Not trustworthy website

★★★☆☆
3.1 / 5
55% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

RakeshMalia's review of Viagogo - www.viagogo.co.uk

“Not trustworthy website”

Written on: 18/06/2013 by RakeshMalia (1 review written)

I bought ICC cricket match tickets on 03/06/2013. The match was on 19/06/2013. I waited for tickets till 10/06/2013. The phoned the Yiagogo on 11/06/2013 to check the status of tickets. They said wait for few days and it should come. I waited for 2-3 days and phoned again the tickets didn't came. The customer service is awful. I phoned 8-10 times till 18/06/2013 but they kept saying you will get email and we are trying to sort your tickets. Never buy tickets from this Viagogo. They are not trustworthy at all and total waist to time. If you buy tickets they will never arrive.

  • ICC champions trophy Ist semi-final match

    Event

  • Selection of tickets available

  • Ease of ordering

  • Customer service

  • High

    Booking fee

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Viagogo.team's Response to RakeshMalia's Review

Written on: 18/06/2013

Hello,

We apologise for the problems you experienced. Please can you send us your 7-digit transaction ID so we can look into this for you?

Thanks,

The viagogo team

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