Appallingly Bad Service

★★★☆☆
3.1 / 5
55% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

JoJoIslington's review of Viagogo - www.viagogo.co.uk

“Appallingly Bad Service”

Written on: 29/05/2013 by JoJoIslington (1 review written)

Ref: 2613159. Paid £210 for 2 x Lana Del Rey tickets in Dublin (face value 39 euros) having spent another £500 on flights and Hotel for my partner as a birthday gift, only to be told 24 hrs before the concert that Viagogo were unable to supply any tickets at all. Ok they offered a refund....big deal! What about the cost of unrefundable flights and hotel bookings...as lovely as Dublin is I would have gone somewhere else if I had previously known I would not be seeing Lana del Rey. Viagogo is a rip off...go with Ticketmaster or better still buy direct from the venue.
Extremely disappointed.

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