Non return of tickets

★★★☆☆
3.1 / 5
55% of users recommend this
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Ahou's review of Viagogo - www.viagogo.co.uk

“Non return of tickets”

Written on: 18/05/2013 by Ahou (1 review written)

Sent to tickets to last minute sales ,they where not returned to me.Avoid this company!

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Andiamo's Response to Ahou's Review

Written on: 18/05/2013

Why didn't you read the instructions on the website. You were free to collect the tickets at any time. Viagogo never promise to return unsold last minute tickets.

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Ahou's Response to Ahou's Review

Written on: 18/05/2013

I had to 3pm to contact them, from 12 noon I sent 15 e mails and contacted viagigo by phone who said to reply to a link, which I did and no one contacted me !

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Viagogo.team's reply to Ahou's Comment

Written on: 20/05/2013

Please could you provide us with your 7-digit transaction ID so that we can look into this?

Many thanks,

The viagogo team

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Ahou's reply to Viagogo.team's Comment

Written on: 20/05/2013

I've spoken to you directly by phone yesterday and given all details.

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