Viagogo - www.viagogo.co.uk Review

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  • Selection of tickets available

  • Ease of ordering

  • Customer service

MagdalenaDD's review of Viagogo - www.viagogo.co.uk

“First - when i ordered tickets i was waiting for 2...”

Written on: 14/05/2013 by MagdalenaDD (1 review written)

First - when i ordered tickets i was waiting for 2 days for the confirmation of my order, was checking mailbox few times a day and finally got the email saying my order will be not confimed cause they STILL didin't get the proof of identifacation like scan of id, driving licence od passport. I didn't get an email with such a request but after sending them copy of id finally they confirmed my reservation.
Second - they were suppose to send tickets to the hotel in Spain i was staying in, 2 days before the game they sent me an email with the info that tickets are ready and i can pick them up on the day of the game from the hotel located next to the stadium. For all this time i was waiting for the tickets asking reception desk if they were delivered or not, in general, very nervous operation !!!!!!!!!!

  • Selection of tickets available

  • Ease of ordering

  • Customer service

  • Average

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