Ticketola Reviews - www.ticketola.com

★★★★★
4.9 / 5
98.3% of users recommend this
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  • Ease of ordering

  • Customer service

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Latest Reviews

★☆☆☆☆

“No tickets and no refund”

Written on: 19/12/2014 by 74Puckett (1 review written)

i didn't have my tickets from ticketola and they have not refunded the money. £144 lost! And they stop returning my mails too!… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 15/12/2014 by siBullock30 (1 review written)

Bought 3 tickets back in July for a slash concert 2 weeks ago, the tickets never turned up apparently the seller could not be contacted. They tried to source other tickets but failed even though I sourced my own no problem at all. They promised me a refund but have recently been unreachable and ignoring every email I send. I am currently using small claims court to get my money back, never use ticketola!… Read Full Review

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★★★★★

“Great Back Up Service.”

Written on: 13/12/2014 by Dadof2 (1 review written)

I purchased tickets at a very reasonable rate. , I then waited for tickets too arrive, as the event got closer I began to worry that I hadn't received tickets so I contacted staff and expressed my concerns ... I had a response within 2 hours and an answer the next day. I was then kept informed about tickets despatch time etc and was relived when they turned up just as staff had assured me they would.. I found the staff genuinely helpful and felt they made a great effort to ensure I was kept… Read Full Review

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★☆☆☆☆

“Used this site once, never again.”

Written on: 07/12/2014 by CarsenSilva (1 review written)

Bought tickets to Lee Evans, they never showed up, missed his last ever live gig, and despite reassurances still waiting for a refund two weeks down the line. I would never ever use this site again, or recommend it to anyone that I know… Read Full Review

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★☆☆☆☆

“No tickets, no refund!”

Written on: 29/11/2014 by Howardky74 (1 review written)

I bought tickets for Nov Sam Smith concert in June. Shortly before the concert I found out that it is likely that I will not receive the tickets as the buyer went AWOL. Ticketola assured me that they will try and resource the tickets in another way and if not I can receive the refund any time. I gave them the benefit of the doubt to resource tickets other wise. The whole process took a few weeks, during which I had to chase them for updates. Nevertheless, the date of the concert came (7th of… Read Full Review

Andiamo's Comment

Written on: 07/12/2014

Don't mess around - take them to the Small Claims Court to obtain your refund. It's a very simple procedure (check online), and you WILL get your refund, plus your court fees and interest at 8%. You can find their address on the Companies House website.

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★★★★★

“Carter USM here we go!”

Written on: 20/11/2014 by stalkinghorse (1 review written)

Really pleased that I bought these tickets at ticketola as they don't rip you off on booking fees or postage, and the customer service and all round communication from the site is great. I reckon that i'll buy tickets there again and would recommend them for tickets for sold out gigs… Read Full Review

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★★★★★

“Buzzeenn”

Written on: 19/11/2014

Would 100% recommend ticketola to a friend, whenever I had any queries about my ticket and I emailed ticketola I received a reply straight away! I received my ticket today and so excited to see Kasabian Friday! Yeah job well done guys! Cheers!!!… Read Full Review

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★☆☆☆☆

“No tickets!”

Written on: 19/11/2014 by WendyGoode (1 review written)

I wanted to go to kasabian concert and the seller has not sent the tickets. Ticketola has been in contact with me and are looking at alternative dates which means traveling miles. So it is looking like I will not be able to go. Although ticketola is saying that I will get my money back, I am really disappointed as this was a present. We ought to be able to contact the seller direct thought the website to check if the tickets have been sent and give sellers rating similar to eBay! Will not… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 26/10/2014 by Thegiggoer (1 review written)

Had a bit of trouble with delivery of tickets, but the team at Ticketola were on it and got it sorted. First time I've used the site, would deffo use again!… Read Full Review

Rico306's Response to Thegiggoer's Review

Written on: 14/11/2014

Yeah, I've been waiting months for resolution, either tickets or refund. The service has been useless.

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★★★★★

“Excellent”

Written on: 21/10/2014 by qvMcLeod147 (1 review written)

There were problems with my tickets for Sam Smith concert in the O2 Glasgow. The concert was happening in a few days and I had not received the tickets. I contacted Ticketola and the quickly tried to find out what had happened to the tickets. I got a response quickly. Ticketola discovered that the vendor had sold the tickets at a higher price than I had purchased them. I received a telephone call from someone in Ticetola and they had managed to source tickets for the next Sam Smith concert as… Read Full Review

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★★★★★

“Thanks for everything :)”

Written on: 13/10/2014 by alexthomas239 (1 review written)

ticketola have been absolutely amazing, would highly recommend this ticket agency to anyone! Very, very helpful and will do their absolute best to do everything they possibly can! I am one very happy customer!! Thanks so much again ticketola team :) … Read Full Review

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★★★★☆

“They really did all they could for me”

Written on: 13/10/2014

Ticketola are a good company, they really go all out to make sure you are satisfied. I nearly didn't get to go & see Ed Sheeran because the seller never sent my tickets through in time but ticketoka done all they could & I am now a happy girl… Read Full Review

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★★★★☆

“kasabian tickets”

Written on: 08/10/2014 by nicolastrider (1 review written)

Bought 2 tickets on line for gig in December - was kept very well informed throughout process - had a slight problem as seller sent one ticket and the ticket stub by mistake - but it was a genuine error and ticketola were able to resolve issue within 24 hours. They were easy to get hold of and replied to my query about the ticketing error straight away - I had the second ticket within days of getting the first one. The ticket price was more than face value of course but I did not think it was… Read Full Review

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★★★★★

“Reading Festival 2014”

Written on: 02/10/2014 by AugustusHubbard462 (1 review written)

My experience with the purchase of the ticket via Ticketola was amazing! I wasn't able to get the tickets in time from the official seller. But Ticketola appeared as best alternative solution how to get the ticket smoothly and in time. And the customer service is very good!… Read Full Review

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★★★★★

“FIRST CLASS SERVICE”

Written on: 18/09/2014 by MrShadders (1 review written)

I purchased tickets for The 1975 as a birthday present for my daughter..After searching for about 3 hrs i finally came across this site...I found exactly what i was looking for with no hassle and at a reasonable price compared to some other sites..Easy to purchase...A confident purchase....And any queries i had were promptly dealt with to my complete satisfaction.. Many thanks to all involved with my purchase...will definately use again if needed… Read Full Review

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★★★★★

“Great service!”

Written on: 15/09/2014 by McCracken365 (1 review written)

Fantastic service, would highly recommend to anyone, and would use Ticketola again :)… Read Full Review

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★★★★★

“Worked tirelessly until tickets were found!”

Written on: 04/09/2014

A huge thank you to Ticketola and in particular to the person we dealt with. I was faced with the nightmare scenario of buying through Ticketola and bought from a bogus seller/tickets with only a week to go until the Reading Festival. The team worked tirelessly to source alternatives and by some miracle pulled the rabbit from the hat! I think the processing fee mark up that Ticketola add on is very high but on this occasion was priceless. Thank you for making my daughters day!… Read Full Review

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★★★★★

“Reading Festival Tickets”

Written on: 20/08/2014 by elenicolaou (2 reviews written)

i had never heard of ticketola before and what a great first time experience i had. Communication was instant and any request we made was fulfilled immediately we will be coming here in future for all our ticket requirements thank you… Read Full Review

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★★★★★

“Happy Customer for Bellahouston Thanks!! :-)”

Written on: 06/08/2014 by Evesiewella (1 review written)

The seller was prompt in sending out the tickets even by Recorded Delivery mail. And the wait was worth it for the tickets as they are now sold out completely. Buyer protection helped as well to ensure that Sellers and Buyers don't get a dodgy deal through Paypal. Overall Great Service - Thanks :-) P.S. Would not hesitate to recommend to a friend!!… Read Full Review

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★★★★★

“Great service”

Written on: 29/07/2014 by 180Johnson (1 review written)

Will use this site again and again as well as recommend to friends. Used to buy Lee Evans tickets and prices were really reasonable. Usage of the site was really easy and had no issues whatsoever! Hadn't heard of the site until a friend recommended me and now I'll be sticking with this one! Highly recommend it to anyone… Read Full Review

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