No refunds - avoid at all costs

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Ticketline www.ticketline.co.uk
★★☆☆☆
2.4
36.0% of users recommend this
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  • Ease of ordering

  • Customer service

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Spoggle's review of Ticketline www.ticketline.co.uk

“No refunds - avoid at all costs”

★☆☆☆☆

written by Spoggle on 29/05/2016

Duplicated an order as tried to put in Groupon code, neither accepted it. Called them within 2 minutes of 2nd order and refused to refund due to their "standard Policy" refused to put me through to a supervisor/manager then promptly hung up. All I know is that I now have a £119.50 voucher from Groupon that I can't use and they won't refund and thus far 4 tickets to a concert only two of us can go to, still waiting to hear if ticketline will honour the voucher and refund the difference although I won't hold my breath. So minimum, I am down by £200 which I can ill afford.

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