Not happy

TicketBis - www.ticketbis.net
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2.3
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  • Selection of tickets available

  • Ease of ordering

  • Customer service

gos77's review of TicketBis - www.ticketbis.net

“Not happy”

★☆☆☆☆

written by gos77 on 15/10/2013

I have purchased ticket for England Poland on 15.10.2013 which never arrived. Although the stuff was trying their best to sort out my ticket they failed. I was told on the day of the match that my ticket will not arrive. I am very disappointed with the company and would not recommend it to anybody. You can contact them only through email as there is no phone number which makes all the thing more complicated. In general whole process is very stressful! Stay away from this company!

  • Football match England- Poland

    Event

  • Selection of tickets available

  • Ease of ordering

  • Customer service

  • High

    Booking fee

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Ticketbis's Response to gos77's Review

Written on: 11/11/2013

We feel that you did not receive a good service from our part, for this reason we ask you to send us your contact details as soon as possible to the email: [email protected] in order to study your case and award you the appropriate compensation.
We would like to clarify that deliveries and sporting events can suffer some delay since sporting organisations for safety do not print the tickets until a date close to the event. We offer the guarantee of receiving your order in time for the event and the authenticity of the tickets. The details of our guarantees and other questions, can be found within our terms and conditions section, present at several places on our website, we invite you to read them.
We appreciate your comments and with this our aim is to improve our service.
The Ticketbis Team

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