Rip Off! Do not use this company!

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Theatreland America - www.theatrelandamerica.com
★☆☆☆☆
1.0
0.0% of users recommend this
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445Cooke's review of Theatreland America - www.theatrelandamerica.com

“Rip Off! Do not use this company!”

★☆☆☆☆

written by 445Cooke on 18/03/2017

I was trying to buy tickets to River Dance at the Orpheum in Memphis, TN. I somehow ended up on the this company's website and purchased 2 tickets for $99 each. When the tickets were emailed to me I noticed the value on the tickets was $65. I logged onto the Orpheum's site and saw that the tickets for my section were in fact $65 each. I figured it must have just been a mistake. So I wanted to call but they don't provide a phone number. But they will do live chat. So I did that. I asked repeatedly if they could please cancel my order since it had only been a few minutes since I placed it and realized that I was being charged a hefty premium. They refused and said I agreed to all the terms and conditions at checkout. I'm sure there was some fine print somewhere along the line so technically I'm sure they are correct. I asked for some sort of reasonable concession but they refused. Bottom line...I got two tickets worth $130 and they charged me $234. It all looks official and you think you are paying the going rate only to discover you have been ripped off royally. I am going to report their practices to the BBB and also get the word out on social media to beware of this company.

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Begab's Comment

Written on: 28/02/2020

My story is even worst: Bought my 2 tickets 5 months in advance for Hamilton in Jacksonville, for my daughter's 15th birthday for a total of $815 ($374 x 2 + $104 Service charge + $14.95 UPS Basic delivery). When I got the tickets yesterday, the price indicated was $96.27 per ticket. They made a profit of $501 on me. I feel so stupid to have fallen for it...

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Begab's Comment

Written on: 28/02/2020

I paid over 3 times the price for my tickets! Bought my 2 tickets 5 months in advance for Hamilton in Jacksonville, for my daughter's 15th birthday, for a total of $815 ($374 x 2 + $104 Service charge + $14.95 UPS Basic delivery). When I got the tickets yesterday (February 2020), the price indicated was $96.27 per ticket. They made a profit of $501 on me, not to mention the high service charge of $104. I feel so stupid to have fallen for it... I posted my story in the comments on their Facebook page, because, of course, their page doesn't allow reviews...

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