written by suzhayes on 30/12/2015
IT'S IMPOSSIBLE TO CONTACT THIS COMPANY AS THEY NEVER RESPOND TO EMAILS AN THE ONLY ALTERNATIVE IS PHONE THEM. THEN YOU ARE LIKELY TO WAIT FOR A VERY LONG TIME AND HAVE TO ENDURE THE SAME TERRIBLE MUSIC. I RECENTLY HAD TO MAKE A CALL ABOUT TICKETS THAT I NEVER RECIEVED AND WAS WAITING FOR 39 MINUTES AND CHARGED £20.50 BY MY PROVIDER. THEN THE TICKET FACTORY SUGGESTED THAT I WAS LYING AND THAT THE TICKETS HAD BEEN SENT OUT BUT THEY NEVER WERE.
I WILL NEVER CALL THEM AGAIN AS A RESULT. FOR SUCH A LARGE COMPANY MAKING THOUSANDS OF POUNDS IT IS PRETTY DISGUSTING.
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