poor service for Cornbury

Click here if this is your business
★★☆☆☆
2.3 / 5
33% of users recommend this
Click here if this is your business
  • Selection of tickets available

  • Ease of ordering

  • Customer service

Guest's review of The Ticket Factory www.theticketfactory.com

★★☆☆☆

“poor service for Cornbury”

Written on: 05/07/2013

Ordered my tickets ages ago for the Cornbury festival, with no option to avoid paying a £10 processing/fulfillment fee etc per ticket. Have phoned several times to ask where are my tickets and each time promised they are "in the post". Was asked to leave it until the last possible moment (after postman today...concert is tomorrow!) to take it further. I now have to collect tickets from the event box office, joining the queue of other disgruntled customers. Friends who have booked tickets have also not received theirs. Poor show the Ticket factory! What have I paid my £10 processing/fulfillment fee for?

  • Selection of tickets available

  • Ease of ordering

  • Customer service

  • High

    Booking fee

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review