Written on: 05/07/2013
Ordered my tickets ages ago for the Cornbury festival, with no option to avoid paying a £10 processing/fulfillment fee etc per ticket. Have phoned several times to ask where are my tickets and each time promised they are "in the post". Was asked to leave it until the last possible moment (after postman today...concert is tomorrow!) to take it further. I now have to collect tickets from the event box office, joining the queue of other disgruntled customers. Friends who have booked tickets have also not received theirs. Poor show the Ticket factory! What have I paid my £10 processing/fulfillment fee for?
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