First time user experience

★★★★☆
4.3 / 5
87% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

Guest's review of StubHub UK - www.stubhub.co.uk

“First time user experience”

Written on: 31/07/2013

Used StubHub for first time to obtain standing/field ticket for Springsteen in Cardiff.
Paid premium but price paid was as advertised.
Being first time user I had a couple of questions concerning delivery dates. Customer services were very responsive after I found their correct email ID. Tickets arrived 4 days before event, but promised DHL shipping updates were not received, apparently the sender had used the wrong shipping labels!

Ticket was legitimate and I had a brilliant time!

  • Selection of tickets available

  • Ease of ordering

  • Customer service

  • Average

    Booking fee

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