Watch Out

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Groy's review of Seatwave - www.seatwave.com

“Watch Out”

Written on: 26/03/2014 by Groy (1 review written)

Just recieved my tickets from Seatwave, Ticket came with actual price on the ticket which was much lower than the price I paid at Seatwave. Seatwave are a third party handler and not the company actually selling the ticket so the prices are much higher than normal. I would advise that you try elsewhere first, particularly if the event is a long time off. I would not recommend anyone to use this site.


  • Haranda Hart

    Event

  • High

    Booking fee

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Seatwaveteam's Response to Groy's Review

Written on: 05/04/2014

Hi there,

Thank you for your time and for the feedback.

The reason the price stated on the ticket is different to what you have paid is because seatwave is an online marketplace, where people can buy and sell tickets. Prices are set by sellers when they list their tickets on seatwave.

We believe that fans should have the right to do what they want with tickets they have bought, including selling them at the going market rate if they choose to. Sellers can list tickets to any event of their choosing and can select their own selling price. We provide tools that show the market value of their tickets on our exchange over time.

Buyers on our platform have access to the same marketplace information, allowing them to make calculated decisions on seat location and the best time to buy tickets. We have several features on our buying page that help you to narrow your search to your specific requirements. One of those features is a sliding scale price bar where you can select a maximum price and only the tickets within your selected price range will appear so you can choose exactly how much you would like to spend.

We can assure you that the face value is shown for every transaction on the buying page before you go to the next step and enter your payment details.

We’re sorry if you feel this was not clear, as we go to great lengths to develop our website and make it as user friendly and transparent as possible.

seatwave

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