worrying

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  • Selection of tickets available

  • Ease of ordering

  • Customer service

Guest's review of Seatwave - www.seatwave.com

“worrying”

Written on: 08/06/2013

bought 2 tickets for bon jovi. 2 days to go to gig and only received 1.
emailed them several times. only got an automated reply. no telephone number to contact them.

  • High

    Booking fee

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Seatwaveteam's Comment

Written on: 17/06/2013

Hi there,

One of our main priorities at Seatwave is to be completely transparent which can also be found on our company blog http://blog.seatwave.com/

We operate a fair and secure marketplace for both, sellers as well as buyers. We're big fans of music, theatre and sports events so we do genuinely care about getting our customers to their chosen gigs.

We had a spike in contacts recently and this may have caused a slight delay in receiving a response however we do try to reply to all queries within 24h.

Our Ticket Integrity guarantee ensures that buyers using the platform will receive the tickets their ordered in time for the event, and that they'll get entry, should anything go wrong we at seatwave will protect you and got you covered, which is part of the reason why seatwave was born.

seatwave

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