Fantastic seats but way too overpriced

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  • Selection of tickets available

  • Ease of ordering

  • Customer service

Guest's review of Seatwave - www.seatwave.com

“Fantastic seats but way too overpriced”

Written on: 14/05/2013

The tickets came through very quickly and included adequate information and the seats were absolutely fantastic. However, our tickets were very over priced considering they were not last minute. We only realised this by chatting to other concert attendees.

  • Amazing! Didn't want it to end.

    Event

  • Selection of tickets available

  • Ease of ordering

  • Customer service

  • High

    Booking fee

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Seatwaveteam's Comment

Written on: 15/05/2013

Hi there,

Thank you for your feedback.

The price printed on the tickets is the face value at which the tickets were originally purchased by your seller.
As we are an online ticket marketplace, your seller will have chosen a price at which they wished to sell their tickets when they listed them for sale. We don't set the prices ourselves.

We always try to provide as much information to our buyers when you're purchasing tickets so you can make an informed choice.
Our interactive maps and ‘View from' enables you to see where the tickets are located and market pricing information is available so you can see how much tickets have been selling for.

We have several features on our buying page that help you to minimise your search. One of the features is a sliding scale price bar where you can even select a maximum price and only the tickets within your selected price range will appear so you can choose exactly how much you would like to spend, without being out of pocket.

We can assure you that the face value is shown for every transaction on the buying page before you enter your payment details.

Seatwave

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