Tickets were fake

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  • Selection of tickets available

  • Ease of ordering

  • Customer service

trigger1972's review of Seatwave - www.seatwave.com

★☆☆☆☆

“Tickets were fake”

Written on: 04/12/2012 by trigger1972 (1 review written)

Drove 80 miles to Portsmouth for a Mumford and Sons gig only to be turned away because the tickets were fake. Got a refund for the tickets.

These guys are a marketplace for touts. I tried at 9.01am on the day of the concert to buy tickets online, but couldn't because touts had taken them all. So I bought from Seatwave (240 quid for 2 for standing tickets), only to have the above happen.

Their model needs to change to be a marketplace for genuine vendors who have 1 or 2 spare tickets. That way I'd have been in a position to buy at 9.01 (they wouldn't have been mopped up by touts).

Bands and promoters need to control this.

  • Mumford and Sons Portsmouth

    Event

  • Selection of tickets available

  • Ease of ordering

  • Customer service

  • High

    Booking fee

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