Deceitful & Horrible Customer Service

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Guest's review of London West End Theatre Tickets www.londonwestendtheatretickets.com

★☆☆☆☆

“Deceitful and Horrible Customer Service”

Written on: 13/11/2012

ABSOLUTELY, POSITIVELY do not use this company. First, they took far longer to confirm my Les Mis ticket purchase than they promised (which made me wonder if they had stolen my credit card info). Then the tickets that they promised to be "clear view top price" were actually RESTRICTED VIEW that were CHARGED at top price. I didn't know this was the case until I picked up the tickets at the theatre box office. After calling and e-mailing several times and never getting a response, I finally talked to them and they dodged all responsibility. They are a HORRIBLE company, and someone did try to use my credit card number for online purchases not long after this. Considering that a previous customer had the same thing happen I am highly suspicious that they were the thieves who also stole mine. I wish I had found the other reviews before my purchase. Even the Queen's Theatre Box Office representative I spoke to said they are known to give customers trouble. If you like being duped, lied to, ripped off and mistreated, then use this company. Otherwise, find another one!!

  • Les Miserable

    Event

  • Selection of tickets available

  • Ease of ordering

  • Customer service

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