Disorganised! Did receive refund however!

★★★★☆
4 / 5
78% of users recommend this
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jennac's review of Get Me In - www.getmein.com

“Disorganised! Did receive refund however!”

Written on: 06/05/2013 by jennac (1 review written)

My tickets where sent out to me in plenty of time (about 6 weeks before the event)
No word from GetMeIn until I was driving down the motorway towards the arena 4 hours before the event started, then I get a phone call saying that my tickets are fraud and I will not be granted access to the arena!
I understand that this is the sellers fault and not directly GetMeIn's HOWEVER! they are a massive company! Owned by ticketmaster! They should have procedures in place so this does not happen! It was unacceptable to be told just a few hours before the event!!!!
I did however have no problems receiving the 150% refund, however the extra 50% didn't even cover the wasted fuel money!
Will NEVER use again! Disorganised and unacceptable!

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