Embarrassing/.Horrible Service/ Never Again!!

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NOTAVIP2015's review of Direct Seats - www.directseats.com

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“Embarrassing/.Horrible Service/ Never Again!!”

Written on: 21/02/2015 by NOTAVIP2015 (1 review written)

Did not deliver tickets purchased for Garth Brooks in Detroit last night....Tickets purchased were Main Flr seats near the stage... and when got to the venue were far from the stage and in the lower level....

Tickets were purchased online through Direct Seats and the Debit Card was sent from VIP Ticket Source via Fed Ex...

Had to call both companies tracking down shipment....No phone calls or emails back....Finally showed up a few days before show....I also purchased overnight shipping and it took over a week to arrive....

Tried calling and emailing both companies last night and zero response!! Finally reached an Asian sounding woman at VIP Ticket Source this afternoon who hung up on me...

I've used STUBHUB for many years and will stay with them as I have NEVER had an issue....

Terrible Customer Service for 2 companies who supposedly cater to VIP...!!
Beware!!!

  • Garth Brooks Detroit 2/20

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Tampabay15's Response to NOTAVIP2015's Review

Written on: 28/11/2015

Well you must have done something wrong because I have never had a problem with them all these yearsStubHub it's a complete rip off this company is way way much cheaper than any ticket company online

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Tampabay15's Response to NOTAVIP2015's Review

Written on: 28/11/2015

Well you must have done something wrong because I have never had a problem with them all these years StubHub it's a complete rip off this company is way way much cheaper than any ticket company online

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If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
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