Ripped me off & Awful customer service

Click here if this is your business
Direct Seats - www.directseats.com
★★★★☆
4.3
84.0% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

Click here if this is your business

mkalina's review of Direct Seats - www.directseats.com

“Ripped me off and Awful customer service ”

★☆☆☆☆

written by mkalina on 27/10/2012

I went online to buy tickets for a show and it prompted me to this site. I was happy to get tickets but once I printed the tickets out (a couple weeks later) I noticed the price of the ticket was $45!! I paid $170 for this ticket!!! They totally ripped me off!! I also noticed they were 3rd level balcony tickets which I ordered 1st row 2nd level ticket!! Very disappointed! I called to see if they happened to sen me the wrong tickets and guy was very rude and defensive. I asked to speak to a manager and he said "I'm the manager"! I asked if this was a large repeatable company and he insisted it was. But when i asked to speak with someone else, He said he was the only person there!! Ya right! What a scam! I would NOT buy tickets from this company!! Go to ticketmaster or directly to the venue for tickets!! I will NEVER buy tickets from here again!!!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0