Website issues

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  • Selection of tickets available

  • Ease of ordering

  • Customer service

compqueen's review of Direct Seats - www.directseats.com

★★☆☆☆

“Website issues”

Written on: 23/10/2012 by compqueen (1 review written)

Have not received tickets yet, but disappointed with the website. It stated my $75 tickets would be $70 with the discount code. I ordered 9 tickets so my discount should have been $45 instead it was only $33. I called the number however noone could help me. They gave me an email addy for tech support as tech support has no contact number, tech support did not respond.
I know it is only $12 but its the principal and money out of my pocket, plus how many others will or have lost $ with each order due to website glitch as the lady put it?
I had to place my order as tickets for 9 together were few and now we'll see if they reimburse me. That will determine whether or not I use this site again or if I will refer my friends.

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