Yell, www.yell.com

Don't even bother, politely hang up & leave well alone

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★★☆☆☆

1.5 / 5

From 106 reviews

14.2% of users recommend this

Value For Money

Guest's review of Yell, www.yell.com

★☆☆☆☆

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“Don't even bother, politely hang up and leave well alone”

Written on: 03/01/2012

They will convince you to try it so you think there are no strings but thenthe next thing you get in the post is an invoice, saying that you have committed to signing up even though you didnt. Luckily I read reviews straight after (should have done it before) and sent them a written confirmation sent by recorded delivery that I wanted to cancel the account. Believe me that they make it difficult to cancel an account that they convince you that you have actually commited to.

The next thing I receive through the post is an invoice, so they have decided not to cancel my account and will continue to pester me no doubt to pay for something that I didn't even sign up for.

They are deceiving so please stay away from them.

Value For Money

Guest's Comment

Written on: 10/05/2012

Similar case with me. I informed the trading standards and they said that signed written communicationbetween both the parties is neccessary. if they have not done so, send a recorded post informing them of your decision to cancel something which you have not signed up for! Hence their econtract service is completely invalid! anyone can take some one else details and virtually sign up for any contract! If they continue to pester, the trading standards will take up the matter with them and also the local police can informed with given reasons of harrasment. Advise people to stay away from them and if they continue to pester,inform the police of harrasement.

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Guest's Comment

Written on: 23/05/2012

They done the same to me too. Now they are sending me letters and trying to scare me with collection agencies?!!! But I still refused to pay as I did not agreed to anything. I will contact Trade Standards.
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