RIP OFF

Was trying to find an address of an old friend to send a letter on to. Got the necessary credits with some to spare as they seemed to be cheap and was then informed that I had to upgrade ALL the credits at a ridiculous cost as I needed to have FULL ACCESS credits to proceed. This should have been made plain when I selected the name of the person I was after and not after I'd bought the first lot of credits. To upgrade them all (I bought 100) would cost me another £45 + VAT. Allowing me to upgrade one or two or so would have been acceptable but refusing me the opportunity to do so is in character with their FULL ACCESS rip off . . This is a bad organisation representing itself as a legit business. Stay away or be very careful indeed. Buy the minimum number of credits possible in case you're hit with the FULL ACCESS manoeuvre. Not happy.