Written on: 17/01/2013 by bifties (1 review written)
Apparently they can do this whenever they like. It is in their Terms and Conditions.
When I asked for a refund they offered to process as a gesture of goodwill. Oh, wow, thanks a lot.
Terms and Conditions state that every attempt will be made to notify the customer. They made no attempt at all. New odds were practically worthless, certainly not worth the risk, yet had I not logged in to make another bet I would have been none the wiser.
They now wont let me cancel my outstanding bets and close my account. Who knows what odds I will end up with for my other bets, but nothing I can do.
Will NEVER use William Hill again. I suggest no one else does either. What a ridiculous situation where a bookey can change the odds after the bet has been placed.
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