written by xyMaher435 on 09/04/2017
Grand National day is the only time of year I place a bet. Oddschecker recommended Betfair as it offered good promo's / incentives for new customers.
Account set up takes less than 1 minute...deposit funds instantly on set up no questions asked.
Place bets.
Race finishes
Win £75.50 from £35 put down.
Click to withdraw. This is where the problems start.
Despite scanning my driving license which verifies my name and age, only after contacting them directly, do I find out they need to verify my address for some reason. Nowhere in "my account" does it 1. say they need that and 2. have any option for uploading a utility bill or bank statement as they request.
Long story short --- this is a sham.
Betfair make it as hard as possible to withdraw the money but as easy as possible to deposit.
Should there not be a warning or a blocker when you try to deposit money if you are not verified? Are they not committing fraud at that time? Taking money from a stranger without verifying who they are. 100% sham.
Two days to verify my account or it gets frozen.
Betfair will not return my money - total sham. Already made a complaint to the IBAS.
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