Zero One Reviews - www.zerooneairsoft.com

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Latest Reviews

★☆☆☆☆

“Dishonest, lying, borderline criminal.”

Written on: 26/09/2016

I ordered an F2000 upper receiver from them. It has been seized by customs at the moment which is only their fault if they did not label it properly (which I will not know unless it is released). I attempted to contact them reporting it missing, went through the procedure then heard nothing for about 2 weeks. I asked for an update. It was about a month after that that I finally received a reply. They will look into its progress. 2 weeks pass I send another email, now also asking about refunds… Read Full Review

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Eightone81's Comment

Written on: 20/10/2016

Update by original poster: It has been almost a month and I have still yet to receive any word from Zero One. I sent another email because I am quite stubborn. I doubt I will hear anything from them unless they have good news for me.

Summary: They refuse to give me a refund despite the fact that their policy page says NOTHING that would make me ineligible for a refund. I highly recommend against giving them your business, it would be at your own risk.

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★☆☆☆☆

“What an DREADFUL COMPANY TO DEAL WITH !”

Written on: 04/03/2016 by 374Hollis (1 review written)

I have to warn all who read this I CAN NOT stress how dreadful my experience has been with this company, the lack of professional courtesy they have had towards me is unreal, the fact that I spent over £650 with them in one purchase and within weeks one of the guns purchased became faulty wasn't a good start then to have to keep fighting to get them to fix it was terrible even though the item had a years warranty they are still refusing to even look at it! So know after many weeks of this… Read Full Review

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★★★★★

“Absolutely Brilliant”

Written on: 25/09/2013 by stig4532 (1 review written)

I cannot fault ZeroOne. Everything I ordered was exactly perfect when it arrived (next day delivery). They said over customer support that the two-tone might delay it a day to let it dry, but great work - it arrived next day! A huge plus of ZeroOne is the faultless customer service, deserve a pat on the back! Secondly, the batteries I ordered were the ZeroOne brand. I received them charged, which is great as I wanted to test it (functions flawlessly). The battery is a nice high performance and… Read Full Review

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★★★★★

“Zero One Arisoft (UK) - Spectacular”

Written on: 12/12/2012 by sdtapson (2 reviews written)

An absolute pleasure to do business with. They go above and beyond on every single order and never fail to impress me with their customer service. I have ordered a great deal from them over the last few years. On a few occasions I have ordered parts, and on one occasion had a gearbox repaired. I must have kept their technical team busy for several hours with questions in the last twelve months but they are always happy to help and provide a service which second to none. + Random freebies. They… Read Full Review

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