Wristop Computer Reviews - www.wristopcomputer.com

Click here if this is your business
★★★★☆
4.5 / 5
From 2 reviews
80% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Wristop Computer - www.wristopcomputer.com - Ask a question now

Media Gallery for Wristop Computer - www.wristopcomputer.com

Wristop Computer - www.wristopcomputer.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing star rating of:

(cancel refinement)
★☆☆☆☆

“Shocking Customer Service”

Written on: 11/12/2013

I ordered a Garmin 610 a couple of weeks ago. It was actually not in stock, although the website never said as such. So the email came through as on back order. My first email to find out an estimated date was ignored. The second one got a reply, and said it should have been with them on Monday. Monday has been and gone no watch, no further update. Three further emails have had no reply, can only get through to an answerphone. Left a message, but unsurprisingly no reply to that either. I think… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible Service”

Written on: 20/10/2013

I bought a watch for my husbands birthday, it took much longer than the specified time to arrive. I kept it for the actual date. When he opened it the device did not work. It took 6 phone calls and 2 emails to get any response. When I did get a response they said it was out of their 7 day time and 30 days and to return the device straight to the manufacturer myself. The only good thing was they were polite. I was told this is what they would do anyway. So rubbish lead time, faulty goods… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Wristopcomputer's Comment

Written on: 22/10/2013

We are sorry you had a problem, we offer a 30 return policy instead of the normal 7 days,. I believe that this item was reported after more than 30 days,

The item was covered by the manufacturers worldwide guarantee and we recommended that customer used the manufacturers specialist website to report the fault, which is the procedure that the manufacturer advise us to adopt with this type of problem,

We offered to help the customer with this and i copy my email below, but we didnt receive any more communication

"If you wish I can complete the online fault report for you do to this I require your invoice number, the serial number of the watch and also a description of the fault. "

We do hope that the customer managed to resolve the problem and we are still more than happy to assist.

Regards
Andy
Sales Manager

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
overview