Poor Customer Service

Winstanley Bikes www.winstanleysbikes.co.uk
★★★☆☆
3.1
51.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

AniyaRollins's review of Winstanley Bikes www.winstanleysbikes.co.uk

“Poor Customer Service”

★☆☆☆☆

written by AniyaRollins on 14/05/2016

Purchase of the bike went well. After that things went downhill and felt that some of the staff did not want to deal with concerns over a safety issue with one of their products.I cannot believe that in this day and age a company can totally disregard a customer trying to highlight a safety concern. I would certainly not use them again.

  • Goods purchased & cost

Was this review helpful? 2 0