Duped

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dryden1's review of Wiggle www.wiggle.co.uk

“Duped”

Written on: 14/01/2014 by dryden1 (2 reviews written)

Bought a bike in 'The biggest sale ever' event, only to find out shortly afterwards that they bike had in fact been £50 cheaper a couple of weeks prior. Told couldnt cancel. Disappointed.

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Wigglefrankie's Response to dryden1's Review

Written on: 14/01/2014

I am sorry to hear that you have been disappointed by our sale and feel like you missed out on further reductions.

Unfortunately our prices are subject to change. On this occasion the price went down but we can not always guarantee that this will be the case which is why we do advise our customers to place their orders as soon as possible.

We do try to send out orders as quickly as possible to minimise the waiting time for customers and I apologise that this meant that you could not cancel your order.

However in cases like this we would usually suggest sending the order back once you receive it and placing a new order for the item at the reduced cost.

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