Written on: 02/10/2013 by probablynot (1 review written)
Having ordered an paid for a bike on the 10th of September I am still waiting for the order to be processed. The website advertises a 4-6 day lead in to shipping time being usual. I have been waiting 21 days. I emailed after 10 days and was advised via email that it would be shipped either 'today or tomorrow'. Still waiting. No replies to more recent emails. Having made purchases on the website before I had no qualms about using it but now feel completely let down. Both by failure to deliver and lack of customer service.
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Written by rosie63