Written on: 20/08/2013 by tk1113 (1 review written)
I read the reviews on here and was a bit skeptical of Wiggle because of apparent customer service problems. But, they had the lowest price on a new carbon wheelset and I figured that I probably wouldn't have any issues requiring customer service. I got my wheels much faster than I expected, packaged well, but one of the QR skewers that should have been in there was missing.
I wrote them an email and they responded quickly and right away they shipped me another skewer at no cost. Also, I had moved and told them this and they got all of the addresses correct and everything. In my experience the customer service experience was fantastic.
Would definitely recommend.
As rated by our community of reviewers
" Poor after sales service " Read More
" Lots of great products at great prices " Read More
" Great price " Read More
" Excellent product at the best price! " Read More
Written by NellyVegas
" An OK service, but SLOW! " Read More
Written by Saxavord