Appalling lack of service

★★☆☆☆
2.3 / 5
31% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Wiggle www.wiggle.co.uk

“Appalling lack of service ”

Written on: 06/08/2013

I ordered two items which were both in stock. Over a week later and still not received my order, despite payment being taken. I have received no response from the two messages I have sent requesting information. Thinking of using wiggle? Don't bother.

  • Goods purchased & cost

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By Wiggle.co.uk

Written on: 08/08/2013

Thank you for your feedback and sorry the disappointment caused.

You will be able to check stock availability on site and dates are shown under the “add to basket” button on the item page.

If there are several varieties of the item then you will need to make sure the correct product is shown in the drop down box to get an accurate estimate.

If you have not received a reply it will be worth double checking that the delivery has been successfull from your email account. If you are still waiting on a response then you will be able to get hold of me personally by adding FAO Stuart R to an email, I will then be able to look into this further.

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