Beware of wiggle, bad experience

★★☆☆☆
2.3 / 5
31% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

emmac23's review of Wiggle www.wiggle.co.uk

“Beware of wiggle, bad experience”

Written on: 30/07/2013 by emmac23 (1 review written)

I ordered nike shoes online as the price was a lot cheaper than other stores. they sent me the wrong colour shoe. im not even sure if the shoes are authentic. i had to go to the trouble of posting them back to the address and paying for it to a state in australia. then they emailed me saying they have to go back to england and it would take 15 days for them to get there. i am still waiting for their response and/or refund. i do not wish to deal with them again. dissapointed

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

Visit wiggle.co.uk

By Wiggle.co.uk

Written on: 01/08/2013

Hi,

I am very sorry for the negative experience you have had on this occasion.
Any incorrectly sent items should be refunded as soon as they are on their way back to us. We will also refund any postage costs. If this has not happened on this occasion then please email me FAO Stuart R and I will be able to get this sorted for you. I look forward to your email.

Reply to this comment
Report this review
wiggle.co.uk