Very disappointed

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Vivigeoff's review of Wiggle www.wiggle.co.uk

“Very disappointed”

Written on: 14/06/2013 by Vivigeoff (1 review written)

I purchased some goods on wiggles for my husband as his birthday present about 4weeks ago.

Hoping that it would arrive in time ( it says 10workind days from dispatch)

It has been almost 4weeks. Still no sign of the delivery.

And there is no tracking details which I can't follow up with any courier company.

I have tried sending a couple of emails to wiggles ask them for the details.

But no one has ever respond to my emails.

His birthday is tomorrow. Really disappointed with the experience.

If someone can get in touch with me from wiggles. That would be much appreciated!

  • $280nzd

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

Visit wiggle.co.uk

Wigglerosy's Response to Vivigeoff's Review

Written on: 14/06/2013

Hello, thank you for bringing this issue to our attention, we would be happy to help locate this parcel and get it to you as quickly as possible!

I'm so sorry to hear that you've been waiting so long for this order. Without an order number it is difficult to look in to this and advise you further. Would you be able to reply to this comment with your order number? Alternatively you could send an email to sales@wiggle.co.uk for my attention and I will pick it up as soon as I can. As you need the items urgently I would advise posting your order number on here.

I look forward to hearing from you as soon as possible.

Rosy,
Wiggle Customer Services.

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