Flip a coin for your experience with wiggle!

★★☆☆☆
2.3 / 5
31.6% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Wiggle www.wiggle.co.uk

“Flip a coin for your experience with wiggle!”

Written on: 12/04/2013

Sometimes they are fantastic - vfm, great products and prices super fast delivery.
Other times (2 out of last 3 orders for me)......hmmmm!

They'll send out a part order and leave you hanging until you complain.
When you do it's a 'ok we'll cancel it then - we haven't charged you for the goods we haven't sent so its all ok'

No it ISN'T ok.
It's carp- if you show the item as 'in stock' then it should be 'in stock' - or are you telling me that 100 people ordered the same item at the same time as me?!

If I wanted to go hunting around paying multiple shops lots of postage I would have done so.

I also read their terms - and have to say one or two clauses are fair comment having been an online retailer myself - but they are not legal under the DSR2000.

Shake yourselves up wiggle - you have a good reputation amongst cyclists but you'll lose it if you carry on with shoddy ordering services.

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Visit wiggle.co.uk

Jellylegs99's Comment

Written on: 12/04/2013

Just had an email - the winter clothing items ordered wont be in until may or June; very handy NOT!
Pathetic wiggle, just pathetic.

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