No stock & poor communication!

Click here if this is your business
★★☆☆☆
2.3
From 140 reviews
31.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

mishrob's review of Wheelies www.wheelies.co.uk

“No stock and poor communication!”

★★☆☆☆

written by mishrob on 18/12/2013

Ordered a top that was supposed to be in stock as a Christmas present. Contacted Wheelies after not hearing anything for one week and was told stock had just been received and was in the midst of being booked in - my order would be dispatched once this had happened. Left it for a few days and called them back after receiving no dispatch notice. Was told this time that someone would look into it and contact me back same day...never happened! Called them again and asked what was happening - was told someone tried to contact me (they might have, but i had no missed calls or voicemail) Still not in stock though.

Staff were polite and apologetic throughout - but no product and a lot of time wasted for me.

Cancelled order and will get from Tredz instead who have never let me down in the past.

  • 36.99

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account