Terrible Service

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★★☆☆☆
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Wheelies www.wheelies.co.uk

★☆☆☆☆

“Terrible Service”

Written on: 24/07/2013

Placed the order over a couple of weeks ago and they will not ship until they have every product. I understand but it's not my problem, happy to wait for the extra's but I really needed the bike sooner.

Customer service representatives say they will call back with answers, never do, I am always having to call them. Email response is equally slow.

Never thought I would have to deal with such a frustrating service from a modern day online retailer, most other online shop seem to manage, they haven't even apologised.

  • Average selection of brands, average cost.

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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