Written on: 24/07/2013
Placed the order over a couple of weeks ago and they will not ship until they have every product. I understand but it's not my problem, happy to wait for the extra's but I really needed the bike sooner.
Customer service representatives say they will call back with answers, never do, I am always having to call them. Email response is equally slow.
Never thought I would have to deal with such a frustrating service from a modern day online retailer, most other online shop seem to manage, they haven't even apologised.
As rated by our community of reviewers
" Nice and easy " Read More
Written by WillSoap
" Great bike great price " Read More
" Poor customer service " Read More
Written by nickih2002
" Awful awful service. Cheap for a reason " Read More
" Terrible serivce, Item not received, customer service AWFUL " Read More
Written by b2bs2014