No stock & problems getting refund

Click here if this is your business
★★☆☆☆
2.4 / 5
33% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Wheelies www.wheelies.co.uk

★☆☆☆☆

“No stock and problems getting refund”

Written on: 15/05/2012

Despite reading the many poor reviews for this company, I decided to give them the benefit of the doubt and place an order with them.

Ordered an item from the sellers website. Nothing on the site to say that the item was out of stock. Paid, then 2 days later emailed for an update as I had not received the item. Only then did I receive an email stating that the item would be in stock in 2 months time!!

It then took 2 emails, 1 phone call and 1 week later before I received a refund.

Although I'm sure many people have received good service from this company, I for one will not be ordering from them again.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review