Velo Ecosse Reviews - www.veloecosse.com

★★★★★
4.7 / 5
92% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Superb”

Written on: 10/01/2012

I have found Velo-ecosse to be a highly professional orginisation. My customer service experiences of Velo=ecosse has been of a very high standard. Any e-mail enquiries have been promptly responded to with excellent advice from clearly very knowledgeable staff. This shop is very well stocked with cutting edge products and I would highly recommend this shop… Read Full Review

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★★★★★

“Garmin Edge 200 Cycle Computer”

Written on: 04/01/2012

I called about this item to make sure it was in stock as I have had trouble in the past. I was told it was and they run a very good policy on their site. They have IN STOCK in Green if they have something and PLEASE CALL in red if they don't and they check availability on the phone. Made the order online, got a order received e-mail then confirmation e-mail then a dispatch e-mail with tracking number and received the Garmin the next day. Very happy with the service at all points. The Garmin… Read Full Review

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★★★★★

“A cyclists paradise.”

Written on: 01/01/2012

Great choice of products covering all types of cycling activities and abilities. Staff are friendly, knowledgeable and approachable which is great as it puts you at ease. The shop is well stocked so you can always get what you need… Read Full Review

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★★★★★

“Excellent service!!”

Written on: 31/12/2011

Placed an order for a Garmin Edge cycle computer on Wednesday night and received my goods on Friday morning with excellent communication from the shop and its couriers at every step. I emailed a query after placing my order which was answered very promptly. Great price (best price I could find anywhere) and even free goods too, I would highly recommend this shop to anyone!!… Read Full Review

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★★★★★

“Long live local bike shops & Velo Ecosse in particular”

Written on: 30/12/2011 by Angus1001 (1 review written)

I have used Velo Ecosse over the last 24 months to purchase a variety of kit, acesories and supplies, including a new road bike (Pinarello FP2), new helmets for myself and family, Assos kit, nutrition supplies, lights, locks etc. So what can I say about Velo Ecosse? Well the prices are competitive and sometimes lower than the the web, and certainly much lower than some of the local competition. Who wouldn't want to see, touch and try an new bike before purchasing it, especially when so much… Read Full Review

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★★★★★

“My first stop for quality kit @ the best prices”

Written on: 29/12/2011 by Lew150 (1 review written)

The quality and range of brands stocked show these guys know their stuff. I've shopped here for several years purchasing items from Assos, Giant, Continental, Tacx and Shimano. I'm lucky to be able to shop in store and their prices are cheaper than anywhere online! Staff are always friendly and helpful in store or on the telephone. I can't rate Velo Ecosse highly enough for their products, service, advice and prices - highly recommended all round… Read Full Review

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★★★★★

“Would recommend again”

Written on: 28/12/2011 by dogcat (1 review written)

Placed an online order and it came on time, free delivery and the cost of the lock was cheaper than elsewhere, quality product so I'm happy… Read Full Review

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★★★★★

“Excellant Service and Products”

Written on: 23/12/2011

I chose Velo Ecosse having undertaken cost checks on the internet for the products I wanted. Part of the order was in stock and after a number of e-mails keeping me up to date with progress, the first part of the order was delivered earlier than expected. For the balance of the order, VE were repeatedly let down by the suppliers of the Light and Motion lamps I had ordered. Over the course of several weeks whilst VE were being frustrated with broken promises from the supplier, I was kept fully… Read Full Review

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★★★★★

“Excellent customer service - Excellent prices”

Written on: 21/12/2011

My overall experience of the shop was very good. The staff which dealt with me came across as very knowledgeable and always happy to go to long measures to help you out without getting overly in your face or pushy. The bike arrived earlier than they said it would and I haven't had any problems with it whatsoever - in fact it's been perfect. I am very happy with the service and quality of the goods from velo ecosse - something I feel has been lacking in some other Edinburgh bicycle shops from… Read Full Review

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★★★★★

“Great customer service, well stocked and fantastic...”

Written on: 21/12/2011

Velo Ecosse has always provided a superb customer service building up several high end road bikes for me and supplying an excellent mountain bike from a well stocked shop. The staff are extremely knowledgeable and easy going while offering a great bike service and fantastic advice on equipment and clothing promptly replying to any queries I had… Read Full Review

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★★★★★

“Great website with good deals and excellent service”

Written on: 20/12/2011 by hamishyoung (1 review written)

had a great experience with this well stocked shop and website, my queries were responded to quickly and staff were obviously well trained and knowledgeable. My bike was delivered on time and I can recommend this website to anyone with an interest in cycling. Discovered the shop sponsors a Road Race Team so they really know about road bikes… Read Full Review

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★★★★★

“Quality bike shop”

Written on: 20/12/2011 by DePeet (1 review written)

I have purchased several items from Velo Ecosse both on-line and in the shop. I have always found them easy to deal with, enthusiastic, helpful and accommodating. They have a great selection of products and their product knowledge is second to none. If you want great products and great service look no further than Velo Ecosse… Read Full Review

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★★★★★

“Reliable, helpful, knowledgable”

Written on: 20/12/2011 by macmatt (1 review written)

I've been using these guys for years, they're very helpful & always give good advice. Apart from the fact that the two bikes I've bought from them in the past have been perfect I went to them for these Mavic wheels as they were the cheapest I could find in the UK. Wheels were ordered and arrived within days, they even swapped the wheels over for me. One word...awesome… Read Full Review

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★★★★★

“Viva la Velo Ecosse”

Written on: 20/12/2011

Have been a customer for many a year as I know I will always get unbiased advice. Most recently bought a new bike after some test rides and recommendations from the staff who were really friendly. I was not rushed or pressured, I felt really comfortable taking my time and the staff asking the right questions to make sure I made the rigt decision for what I needed. Bike was ordered and built in advance of the timescales I was originally quoted, which was great! Also got a good deal on pedals… Read Full Review

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★★★★★

“Scotlands best bike shop”

Written on: 19/12/2011

The staff are super helpful and they have the best selection of kit. They have always done a great job on my bikes and there is always a great selection of clothing, accessories, tyres etc… Read Full Review

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★★★★★

“My preferred guy!”

Written on: 19/12/2011

By far my preferred shop for cycling gear, from frames to energy bars and gels. The bike tuning is second to none, efficient and honest. A great team. Seriously couldn't recommend them highly enough… Read Full Review

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★★★★★

“The best bike shop in Scotland”

Written on: 19/12/2011

Great bike shop, knowledgeable staff and wonderful services. That is just the best bike shop in Scotland… Read Full Review

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★★★★★

“Superb local bike shop. The way they used to be!”

Written on: 19/12/2011 by swmkm2269 (1 review written)

I have used Velo Ecosse for a few years now. I have purchased high end road, triathlon and mountain bikes and have always been impressed at the friendliness, approachability and knowledge of the staff. The service mechanics are fabulous and very fast if required. Almost without exception the things I have needed were in stock and the odd item that wasn't, was delivered the next day. I cannot recommend them highly enough for bike sales, clothing and service. Nothing is ever too much bother, no… Read Full Review

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★★★★★

“Best I've come across around the board”

Written on: 19/12/2011 by Adamsean (1 review written)

Its great service, I received very prompt replies, everything I needed was in stock which was helpful, I was able to get all the gear I required from the same place, was given excellent advice when I rang to enquire about certain products such as what specific tyres I should invest in for long trips and have had no problems with any of my purchases, felt I was in expert hands and got really good value for my money, would definitely recommend velo ecosse without a doubt, my orders arrived a day… Read Full Review

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★★★★★

“Excellent service!”

Written on: 12/12/2011

Order acknowledged very quickly and was delivered within 2 working days. This was the lowest price I could find on the internet for the lock that I purchased so very pleased.Excellent service!… Read Full Review

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