Velo Ecosse Reviews - www.veloecosse.com

★★★★★
4.9 / 5
97% of users recommend this
  • Customer Service

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  • Value For Money

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Velo Ecosse - www.veloecosse.com
★★★★★

“Fantastic Service”

Written on: 21/05/2012

After several attempts to find a Chain Johnny in the UK Madison pointed me to Velo Ecosse, glad they did. The RRP was discounted, the post was free and it was delivered next day before lunch. Great service and thank you… Read Full Review

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★★★★★

“Brilliant service....”

Written on: 06/05/2012 by Mark197041 (1 review written)

First time I have used this store for some new tri shoes.....I did not check the shoe size and they gave me a call to advise me that the pair I ordered came up small. We changed the size based upon this - they arrived on time and were the cheapest on the net !! Great service and attention to detail - would use again, for sure… Read Full Review

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★★★★★

“Amazing service!”

Written on: 26/04/2012

Placed an order at 3:00 pm, delivered at 9:22 am the next morning excellent service - I will certainly purchase from them again… Read Full Review

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★★★★★

“premium service for a budget price!”

Written on: 15/04/2012

I never write reviews but thought the service at Velo warranted a mention. Took my bike in for a pre-race service. Customer service was great, bike was done in no time and the actual work was great. The bike Indexes like butter better even than it did when I first got it and much better than far more expensive services I've had from thier competitors. I'll be taking my bike here from now on!… Read Full Review

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★★★★★

“very good service and excellent value”

Written on: 12/04/2012 by FlyingJJ (1 review written)

A very good service basically (quick, responsive, friendly). Also very competitive prices and offers (best I could find for some Mavic wheels + free gift)! J… Read Full Review

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★★★★★

“Truly Outstanding Service”

Written on: 11/04/2012 by jnkbrn (1 review written)

These guys are fantastic,very helpful, I have ordered Assos bottoms, and Mavic Wheels and I will be using them again. Very Highly Recommended!!!!!… Read Full Review

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★★★★★

“Great online service”

Written on: 29/03/2012 by TreeOfSores (1 review written)

On finding Velo Ecosse on a google search for my wheels I was wary due to the cheap price the store were offering which included delivery and free Conti tyres and tubes. I googled the store and found reviews of what a good service others had received. I ordered my wheels on Wednesday evening and I received a call from the store twenty minutes after the store opened on Thursday morning to confirm my order. I was told my goods would be despatched that day and should arrive on Friday. I was also… Read Full Review

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★★★★★

“Fantastic price and service”

Written on: 14/03/2012 by bigape (5 reviews written)

I was looking for a Garmin Edge 200 cycle computor...varies search engines took me to google and Amazon but then I stumbled upon a cycling forum which extolled the virtues of this store. I found the price the cheapest and having placed an order in the afternoon I was delighted to recieve my good post free within 24hrs. I can't think of anything I didn't like the whole process was seamless and easy to complete… Read Full Review

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★★★★★

“Best bike shop in Edinburgh”

Written on: 07/03/2012

I have used them frequently during the last 6 months and can honestly say, from any point of view, that they provide a faultless service. The guys know what they are taking about and never try to rip you off… Read Full Review

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★★★★★

“excellent all round!”

Written on: 28/02/2012 by SteveDeeDee (1 review written)

Could not match the deal on offer and was pleasantly surprised by the unrivalled level of service...no fuss very quick could not fault in any way at all....very impressed indeed and will definately use them again over my local shops and other big name cycle sites...Thanks again… Read Full Review

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★★★★★

“Helpful, knowledgeable staff”

Written on: 23/02/2012 by Yonni (1 review written)

I live locally so I visit the shop when I can. These guys know (and race) bikes. I've always had great service and no quibble replacement on the one occasion that there was some lose stitching on a pair of shoes. Really helpful staff and a great signed photo of SuperMario Cipollini on the wall. This is a proper bike shop. How they all should be!… Read Full Review

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★★★★★

“Excellent price and service and super fast delivery!!”

Written on: 03/02/2012 by buntonn (1 review written)

I went into Evans yesterday to order these shoes, when I returned to work after lunch, I looked on the web for reviews which were all good, however Velo Ecosse came up being a lot cheaper... I asked Evens to price match which they wouldn't, so I cancelled my order and placed the order with VE and I had the shoes in my hand before 10am the next morning :) Excellent price, service and deliver!!! I will shop again and recommend… Read Full Review

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★★★★★

“Great prices, fast delivery”

Written on: 02/02/2012 by Steve9374 (1 review written)

Velo Ecosse was recommended by a poster on the CycleChat forum who had experienced great service from the shop. I checked out the website and found the price of the Topeak multi tool was better than any I'd seen on Amazon or elsewhere. All of the tools I looked at on the site had a message saying 'availability - please call' so I sent an enquiry email and received a reply within three minutes (!) in which Owen said the item would be back in stock in the next couple of days. I ordered the tool… Read Full Review

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★★★★★

“Great”

Written on: 31/01/2012 by goatkarma (2 reviews written)

Item arrived next day by courier, and I even got free socks! Jacket was cheapest on the internet too… Read Full Review

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★★★★★

“Velo Ecosse - How a bike shop should be!”

Written on: 31/01/2012 by Puttang (1 review written)

I have now purchased from Velo Ecosse several times, both online and in the shop. Everytime I have had great service from knowledgable staff and prices are about as good as you can find. Advice is freely given and alternative products suggested with no pressure to buy, salesman, type tactic you get in a lot of other shops. You get the impression the staff are actually there to help you and not just empty your wallet. I recently bought a high end Tacx Turbo-trainer from them, cheaper than… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 13/01/2012

Ordered on Monday. Received an email on Tuesday to say there was a problem with the courier. Was kept fully informed of progress and item arrived on Friday. Excellent customer service, cheapest price around, would definitely use again. Thank you… Read Full Review

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★★★★★

“Great price, service and delivery”

Written on: 13/01/2012

Searched the internet and found Velo Ecosse to be the cheapest for the Garmin. Placed the order and got an email confirmation through prety quickly and it was poseted that day. Next day it arrived as expected. Excellent!… Read Full Review

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★★★★★

“Superb”

Written on: 10/01/2012

I have found Velo-ecosse to be a highly professional orginisation. My customer service experiences of Velo=ecosse has been of a very high standard. Any e-mail enquiries have been promptly responded to with excellent advice from clearly very knowledgeable staff. This shop is very well stocked with cutting edge products and I would highly recommend this shop… Read Full Review

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★★★★★

“Garmin Edge 200 Cycle Computer”

Written on: 04/01/2012

I called about this item to make sure it was in stock as I have had trouble in the past. I was told it was and they run a very good policy on their site. They have IN STOCK in Green if they have something and PLEASE CALL in red if they don't and they check availability on the phone. Made the order online, got a order received e-mail then confirmation e-mail then a dispatch e-mail with tracking number and received the Garmin the next day. Very happy with the service at all points. The Garmin… Read Full Review

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★★★★★

“A cyclists paradise.”

Written on: 01/01/2012

Great choice of products covering all types of cycling activities and abilities. Staff are friendly, knowledgeable and approachable which is great as it puts you at ease. The shop is well stocked so you can always get what you need… Read Full Review

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