Written on: 09/11/2012
I ordered on new chainset ,cassette, chain, jockey wheels on a Sunday evening on line. The next morning I had a call from Velo explaining the chainset colour was now black instead of silver, and would be £5 more, but the chain ordered was out of stock, but they had a same quality chain in stock for £5 less so no overall cost difference. The caller took the time to discuss the cassette size to make sure I was ordering all of the correct 9 speed parts to fit my bike,and offered helpful advice on how to cut the new chain to length. I have not had this level of service from any other internet supplier,and was impressed to receive a call and some free advice! All parts arrived on the Wednesday.Great service,I will certainly use Velo again,they were also the cheapest supplier for the chainset ordered.
As rated by our community of reviewers
" Constantly Out Of Stock " Read More
" Go to Internet shop " Read More
" Impressed. " Read More
" Order delivered as promised " Read More
" Recent Purchase " Read More