Great online service

★★★★★
4.8 / 5
95% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

TreeOfSores's review of Velo Ecosse - www.veloecosse.com

★★★★★

“Great online service”

Written on: 29/03/2012 by TreeOfSores (1 review written)

On finding Velo Ecosse on a google search for my wheels I was wary due to the cheap price the store were offering which included delivery and free Conti tyres and tubes. I googled the store and found reviews of what a good service others had received.
I ordered my wheels on Wednesday evening and I received a call from the store twenty minutes after the store opened on Thursday morning to confirm my order. I was told my goods would be despatched that day and should arrive on Friday. I was also told the tyres I had requested were out of stock but was offered more than adequate replacements. My wheels arrived exactly as expected and the courier service was very thorough to ensure I had received my order.
In short, I cannot recommend Velo Ecosse highly enough, fantastic prices, prompt friendly service and speedy delivery. I'll definitely be using them in future.

  • Mavic ksyrium elite 2012 (+ free Conti force+attack tyres & 2x inner tubes)

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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