Uttings ok but DPD are not

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alfriston's review of Uttings - www.uttings.co.uk

★★★★☆

“Uttings ok but DPD are not ”

Written on: 09/11/2013 by alfriston (1 review written)

Very pleased with the scope and service from Uttings, but their carrier, DPD let them down. They managed to misdirect the parcel and it arrived a day late, which was most inconvenient and the promised notification of the delivery hour didn't happen and when the driver did arrive, he wasn't bothered about getting a signature.

  • Nikko Stirling Mountmaster 3-9x50 AO Rifle Scope - £39.99 + £5.99 postage

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Uttingscustomerservice's Response to alfriston's Review

Written on: 22/11/2013

Thank you for your comments and I am sorry that DPD let both of us down. There are occasions (especially in busy periods) when DPD outsource deliveries to third party carriers and unfortunately, they do not all have the technology to provide the 1 hour tracking, which I agree, is frustrating for our customers.

If you have not already done so, please would you contact us on our customer services number (I cannot add it here) we can look into this and see what we can do for you.

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