Very poor customer care

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Dirkjones's review of Uttings - www.uttings.co.uk

★☆☆☆☆

“Very poor customer care ”

Written on: 22/06/2013 by Dirkjones (1 review written)

Phoned to find a specific gun cabinet ref. left hand opening and wood effect ,I was greeted with a person who had failed the charm school , as a owner of my own business if I had someone working for me damaging my business they would be sacked , so far this year on guns I have spent 8000 thousand pounds on gun equipment not with uttings and I will not be spending my money with this company

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Uttingscustomerservice's Response to Dirkjones's Review

Written on: 26/06/2013

Thank you for your comments - with over 20,000 products on our website, I am afraid we only have a broad overview of many products and as cabinets are sourced directly from manufacturers, we only have limited information available at our fingertips.

I apologise if we fell short of your expectations and were not able to tell you specifically what type of wood that a "wood effect" cabinet resembles.

We are sorry that you feel you have received very poor customer care, but fully respect your decision to take your custom elsewhere.

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