Shocking customer service team

Click here if this is your business
★★★★★
4.7 / 5
96% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Uttings Outdoors www.uttingsoutdoors.co.uk

★☆☆☆☆

“Shocking customer service team”

Written on: 08/11/2012

Uttings have plenty of stock and great variety however the after sales is the worst I have ever experienced. The one consistent thing about this poor company is that every member of the customer service team are of the poorest quality. They have "firm returns rules" which anyone considering a purchase from this company should read: you are not allowed to use tape to send back goods and the goods must be in their original packaging - how on earth can you re-seal the bag that they themselves have already used tape on? When you ask the customer service team about this they tell you to tape the goods and laugh at the fact you point this ridiculous rule out in the first place - will never ever use again

  • £35

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review