Order never came. Refund never sent. $150 gone!!

★★☆☆☆
1.8 / 5
23% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of UK Soccer Shop www.uksoccershop.com

★☆☆☆☆

“Order never came. Refund never sent. $150 gone!!”

Written on: 26/02/2014

It was nearly a month before I received a reply to my initial email regarding my shipment status; it was never delivered after two months. It was nearly two months after that before I was told I that I would receive a full refund. However, the refund never came and continued attempts to get a hold of the company (specifically a "Biju Peter") have remained unsuccessful. They stopped all communications with me after they stated they would refund my money for the order. 9 months after I initially ordered my product and still nothing. Uksoccershop is a pathetic excuse for a company with terrible customer service. Heed this warning! Do not waste your time or money on this poorly run company.

  • Goods purchased & cost

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