Item out of stock but refund recived un prompted

Click here if this is your business
★★★★☆
4.2 / 5
83% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Two Seasons - www.twoseasons.co.uk

★★★★☆

“Item out of stock but refund recived un prompted ”

Written on: 05/04/2012

Like many people I had recently noticed the crazy sale going on at Two Seasons. I ordered an Xcel wetsuit, reduced from £200 to £60. Unsurprisingly the stock was hit hard by a large number of people trying to scoop a bargain. The website stock level was listed as "low" when I ordered. Having read the number of negative reviews posted recently, regarding an issue with inaccurate stock levels and bad customer service I was a little worried.

However I received an out of stock email today and a full refund, without having to contact the company at all.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review