POOR Customer Service

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4.2 / 5
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Two Seasons - www.twoseasons.co.uk

“POOR Customer Service”

Written on: 17/03/2012

Like many other reviewers I ordered during the 80% sale, however one of the items that I ordered was out of stock. There was no email communication at all that the item would not be delivered, just a hand written note on the invoice. But by far the worst bit was that they still charged me for the postage on the item that they didn't send!!!!!!
I have attempted to contact them several times since and they won't respond to any communications.
My advice is to avoid.

  • Goods purchased & cost

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