Triton Cycles Reviews - www.tritoncycles.co.uk

★★★★☆
4.1 / 5
78.4% of users recommend this
  • Customer Service

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  • Value For Money

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Triton Cycles - www.tritoncycles.co.uk

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★★★★★

“Great range of stock and quick service”

Written on: 21/07/2014

First time using Triton Cycles and I'll use them from now on. I'm done with the big online bike retailers. I want a personal service and a website that doesn't force purchases on you the whole time. Triton is great!… Read Full Review

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★★★★★

“Awesome bikes, Amazing service”

Written on: 20/07/2014 by retrobmx (1 review written)

Ordered 3 bikes so far for me and my kids and will order more soon, all delivered in 1 or 2 days, they have some great se racing and retro bmx bikes, great prices, always reply to emails quickly and sends me money off codes… Read Full Review

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★★★★★

“Good value, prompt posting”

Written on: 18/07/2014

Ordered some Axiom panniers late one Monday evening. They were reduced, and the cheapest available. Got a "Dispatched" email the next day, and they arrived by courier on the Thursday morning, in good order and as described. Nothing to fault, really… Read Full Review

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★★★★★

“Truly Excellent Customer Service ”

Written on: 16/07/2014 by SladeNewton (1 review written)

I stumbled on Tritions web site while shopping for a new pair of mounting bike SPD shoes... Previously I had decided on a pair of Bontrager Evoke MTB shoes as they were (for me,) a perfect balance between form & function. I wanted a hard soled pair of shoes but didn't want a pair like my Road shoes - which I have to say, are great on the bike but just useless off the bike/as a pair of walking shoes. Anyway, I done what any internet truly internet savy shopper would do - I searched around for… Read Full Review

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★★★★★

“Perfect ”

Written on: 16/07/2014 by JensenHodges (1 review written)

Having scoured the internet for a pair of Oakley Radar Lock Path glasses in black I finally found them on Tritons site at an amazing price. I received the glasses without any delay a couple of days later and couldn't be more happy. Great service and a superb price - what's not to like? I would recommend Triton to anyone looking for competitive prices and fab service… Read Full Review

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★★★★★

“Surly LHT frame”

Written on: 15/07/2014 by Heath20 (1 review written)

Great company LHT from, very quick to deliver and was in tip top condition. Thanks a bunch… Read Full Review

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★★★★★

“Best by Far”

Written on: 15/07/2014 by Riddler77 (1 review written)

I have used several online cycle retailers and have used this company a few times. They are now my first port of call for all my required gear. Always seem to hold the stock that other retailers dont. I am usually after a specific brand. Price cant be beaten and delivery is swift with great communication. In the unlikely event the item is out of stock you are contacted swiftly with alternative products or refund. Everything i expect from a online Purchase. The few negative responses you always… Read Full Review

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★☆☆☆☆

“Just Lies, Lies, Lies...”

Written on: 27/06/2014 by Dillonx343 (1 review written)

I ordered a saddle, a pretty standard piece of equipment that was classed as being in stock. Nothing received for 2 weeks so I contacted them, in which they told me that the saddle had been delivered by the courier and a delivery note had been put through my door for me to collect at the depot. They apparently hadn’t tried to leave it with a neighbour which would normally be the case. Anyway I never got the delivery note and the saddle went back to Triton Cycles (apparently). They never… Read Full Review

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★☆☆☆☆

“Very poor service”

Written on: 21/05/2014 by Harris31 (1 review written)

Ordered a helmet for my husbands birthday on the 4th May 2014 for his birthday on the 9th May. Received the wrong helmet and had to send it back recorded delivery. Still awaiting the correct helmet to be sent out to me even though I returned the wrong one they sent out on the 13th May. All I ever get when I email them is that it will be with you tomorrow. I am still waiting. Very poor customer service and would never recommend you use this company… Read Full Review

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★★★★★

“Great bike great delivery”

Written on: 04/05/2014 by 477Humphrey (1 review written)

I had been after a BMX bike since having owned them some 30+ years ago and found this PK Ripper at half the RRP price on Triton. The bike was delivered in under 24 hours, well packaged and what a bike! The model was a 2013 SE Racing PK Ripper Elite and its a lot of bike for the price. Many thanks… Read Full Review

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★★★★★

“Competitive price, great service”

Written on: 15/04/2014

My email enquiry was answered promptly, within 2hrs. Subsequent telephone discussion also very good and efficient. Item was dispatched next day and I received the following. So yes a great service and also got a good price on the product… Read Full Review

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★★★★★

“Top rating”

Written on: 01/04/2014 by AaliyahSelf34 (1 review written)

Very kindly and quick respond. Thank you for helping a Danish customer… Read Full Review

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★★★★★

“Very good service”

Written on: 06/03/2014 by RhettHouse468 (1 review written)

Ordered part one day arrived the next and considering it was £40 in the local cycle shop and there was the same item for £30 with free delivery it was a no brainer… Read Full Review

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★★★★★

“good service , fast delivery”

Written on: 06/03/2014 by AlanVance (1 review written)

Would recommend these people. Great delivery very reliable and good communication… Read Full Review

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★☆☆☆☆

“Order never arrived & poor customer service”

Written on: 04/03/2014

Ordered two jackets over two months ago. Their web tracker stated that it had been deatched 7 days after the order was placed, but nothing arrived. Initial email enquiries ignored. Eventually got them to acknowledge ithat my order was "lost in the post" and they agreed to re-send. Nothing arrived. Initial email enquiries ignored. Eventually they responded but said one item was now out of stock. They agreed to refund the out of stock item and re-send the other. Nothing arrived and no partial… Read Full Review

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★★★★★

“Great stock availabilty!”

Written on: 15/01/2014

I was looking to buy a Bontrager B3 hooded base layer in size medium. Other retailers had no stock of popular sizes, but Triton claimed to have all sizes available. Sceptical, I rang to confirm stock, then ordered on-line before the weekend, and the item arrived on Monday! Couldn't be better service… Read Full Review

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★★★★★

“Great service and delivery and in the week before Xmas ”

Written on: 09/01/2014 by Whittam (1 review written)

I ordered a PK ripper complete BMX in the week before Xmas and had it delivered next day and to my work address as I was at work and couldn't get home to pick it up.When many online retailers go belly up in the December Triton were spot on and I'd recommend them to anyone.Thankyou very much you made a 45 year old man very happy with his new BMX for Xmas… Read Full Review

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★★★☆☆

“slow dispatch, poor range of stock”

Written on: 05/01/2014

Ordered on 27 Dec midday problem solver mismatch adapters (allows use of sram triggers on shimano xtr brake). Site had said normally dispatch within 24 hours and item in stock. There was potential for dispatch on 30th, 31st and Jan 2. Didn't hear from them so cancelled order and went with one of the bigger competitors. They did reply promptly to my cancellation. Small item, not sure why they just didn't jiffy bag it and post it and make easy money. Price was full retail, but there was… Read Full Review

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★★★★★

“FANTASTIC BIKE FANTASTIC SERVICE”

Written on: 26/12/2013 by DIGGLESDONGO (1 review written)

I HAD FOUND TRITON CYCLES SOME MONTHS AGO AFTER SEARCHING FOR A 26" BMX AT FIRST I WAS UNSURE BUT EVENTUALLY DECICED THE BIKE I WAS AFTER WAS AN SE RACING OM FLYER 2013.I SEARCHED FOR THIS PARTICULAR BIKE AND TRITON CYLCES CAME IN WITH AN AWESOME PRICE COMPARED TO OTHER SUPPLIERS AND AFTER READING REVIEWS WENT AHEAD AND PURCHASED ONE.I WASNT DISSAPOINTED.I ORDERED THE BIKE ON THE THURSDAY AND RECEIVED IT FRIDAY NEXT DAY.THE BIKE WAS DELIVERED PERFECTLY AND WHEN I OPENED THE BOX EVERYTHING WAS… Read Full Review

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★★★★★

“Great company , great bike !”

Written on: 25/10/2013 by Coasterboy (1 review written)

Found this company in urban cycle after spending months trying to decide what bike to buy ! Triton are a great company , the staff were always very informitive and helpful . Fell in love with the fairdale bikes and wasn't sure what one to buy , so after a lot of phone calls I decided to buy the green weekender ! Ordered it 4pm and it was here 11am next day. The bike is great , really good quality , fun, worth every penny . The delivery was free , if I buy any more fairdale bikes it will be… Read Full Review

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