Triton Cycles Reviews - www.tritoncycles.co.uk

★★★★☆
4.1 / 5
79% of users recommend this
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  • Value For Money

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Triton Cycles - www.tritoncycles.co.uk

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★★★★★

“Top rating”

Written on: 01/04/2014 by AaliyahSelf34 (1 review written)

Very kindly and quick respond. Thank you for helping a Danish customer… Read Full Review

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★★★★★

“Very good service”

Written on: 06/03/2014 by RhettHouse468 (1 review written)

Ordered part one day arrived the next and considering it was £40 in the local cycle shop and there was the same item for £30 with free delivery it was a no brainer… Read Full Review

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★★★★★

“good service , fast delivery”

Written on: 06/03/2014 by AlanVance (1 review written)

Would recommend these people. Great delivery very reliable and good communication… Read Full Review

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★☆☆☆☆

“Order never arrived & poor customer service”

Written on: 04/03/2014

Ordered two jackets over two months ago. Their web tracker stated that it had been deatched 7 days after the order was placed, but nothing arrived. Initial email enquiries ignored. Eventually got them to acknowledge ithat my order was "lost in the post" and they agreed to re-send. Nothing arrived. Initial email enquiries ignored. Eventually they responded but said one item was now out of stock. They agreed to refund the out of stock item and re-send the other. Nothing arrived and no partial… Read Full Review

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★★★★★

“Great stock availabilty!”

Written on: 15/01/2014

I was looking to buy a Bontrager B3 hooded base layer in size medium. Other retailers had no stock of popular sizes, but Triton claimed to have all sizes available. Sceptical, I rang to confirm stock, then ordered on-line before the weekend, and the item arrived on Monday! Couldn't be better service… Read Full Review

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★★★★★

“Great service and delivery and in the week before Xmas ”

Written on: 09/01/2014 by Whittam (1 review written)

I ordered a PK ripper complete BMX in the week before Xmas and had it delivered next day and to my work address as I was at work and couldn't get home to pick it up.When many online retailers go belly up in the December Triton were spot on and I'd recommend them to anyone.Thankyou very much you made a 45 year old man very happy with his new BMX for Xmas… Read Full Review

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★★★☆☆

“slow dispatch, poor range of stock”

Written on: 05/01/2014

Ordered on 27 Dec midday problem solver mismatch adapters (allows use of sram triggers on shimano xtr brake). Site had said normally dispatch within 24 hours and item in stock. There was potential for dispatch on 30th, 31st and Jan 2. Didn't hear from them so cancelled order and went with one of the bigger competitors. They did reply promptly to my cancellation. Small item, not sure why they just didn't jiffy bag it and post it and make easy money. Price was full retail, but there was… Read Full Review

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★★★★★

“FANTASTIC BIKE FANTASTIC SERVICE”

Written on: 26/12/2013 by DIGGLESDONGO (1 review written)

I HAD FOUND TRITON CYCLES SOME MONTHS AGO AFTER SEARCHING FOR A 26" BMX AT FIRST I WAS UNSURE BUT EVENTUALLY DECICED THE BIKE I WAS AFTER WAS AN SE RACING OM FLYER 2013.I SEARCHED FOR THIS PARTICULAR BIKE AND TRITON CYLCES CAME IN WITH AN AWESOME PRICE COMPARED TO OTHER SUPPLIERS AND AFTER READING REVIEWS WENT AHEAD AND PURCHASED ONE.I WASNT DISSAPOINTED.I ORDERED THE BIKE ON THE THURSDAY AND RECEIVED IT FRIDAY NEXT DAY.THE BIKE WAS DELIVERED PERFECTLY AND WHEN I OPENED THE BOX EVERYTHING WAS… Read Full Review

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★★★★★

“Great company , great bike !”

Written on: 25/10/2013 by Coasterboy (1 review written)

Found this company in urban cycle after spending months trying to decide what bike to buy ! Triton are a great company , the staff were always very informitive and helpful . Fell in love with the fairdale bikes and wasn't sure what one to buy , so after a lot of phone calls I decided to buy the green weekender ! Ordered it 4pm and it was here 11am next day. The bike is great , really good quality , fun, worth every penny . The delivery was free , if I buy any more fairdale bikes it will be… Read Full Review

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★★★★★

“Lowest price & quick delivery”

Written on: 22/10/2013

Bought a Charge Scoop saddle from these guys. It was the cheapest price I could find (25% less than big websites). It arrived the next day - can't complain about that!… Read Full Review

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★★★★★

“Fast, efficient service”

Written on: 21/10/2013

On impulse I decided I had to have a single-speed Cyclocross bike for blasting along my local canal towpath as part of my Winter training regime. Quickly found the All City Nature Boy on-line. Perfect. As a US brand though I needed to find a UK retailer. A quick search revealed Triton. Their Website only listed frame sizes up to 55cm though, and I needed 58cm. Oh dear. An e-mail was sent and within hours I had a full reply saying there was a 58cm in stock, albeit in another frame colour… Read Full Review

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★★★★★

“First Time Buyer”

Written on: 21/10/2013

You know how it is. You read a review of a bike, online or in a magazine, and you think 'I want one of those!' Trouble is, if you're like me, then the bikes are usually not 'mainstream' machines, and sourcing the right bike in the right spec at the right price can be tricky. Enter 'Triton Cycles'. I had set my heart on an all steel, All-City 'Space Horse' after reading a magazine review. It looked just the bike I needed for next year's LeJog, and for generally mashing around. Not only did… Read Full Review

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★★★★☆

“frame and forks bought and delivered”

Written on: 21/10/2013

Pretty much the best price I could find for the frame in the UK. It came pretty much on time. The only thing I could say is that I had no idea if it was coming or not as there was no delivery notice. It just arrived. Guess I'm used to that from other companies. Other than that. Happy chap. Thanks!… Read Full Review

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★★★★★

“best value for money”

Written on: 19/10/2013

I had been looking for a Cannondale SL5 for a while and found Triton cycles by chance surfing the web. They had the best offer on the bike but, not knowing them, I was cautious. After reviewing comments on them I paced the order and two days later (sooner than expected) the bike arrived, in its original factory box, brand new as advertised. Having put it together, it did not even need any adjustment - just ready to ride. Excellent value for money from Triton… Read Full Review

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★★★★★

“Excellent customer experience”

Written on: 19/10/2013 by chunderman (1 review written)

I have just bought another bike from Triton (my second from them). This time I went for an SE Lager single speed. It arrived very quickly, brilliantly packaged and in perfect order. I am very happy with it and am now flying to work. The major reason for using Triton on each occasion, other than the customer service, is the price - it was heavily discounted and an absolutely magnificent bargain as a result. My commute to work has improved several fold and it's a real pleasure. The website is… Read Full Review

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★★★★★

“Good service, quick answers to questions and best...”

Written on: 19/10/2013

Good service, quick answers to questions and best price on the net for Surly and Salsa stuff. Would be happy to use again - well recommended… Read Full Review

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★★★★★

“Cannondale SL3”

Written on: 19/10/2013

I saw an advert for the bike I had been looking for (Cannondale trail SL3) from the Google shopping link. After checking the Triton Cycels website the price for the bike was excellent (approx £170 cheaper than anywhere else). I was working offshore at the time so had some questions regarding delivery of the bike and other details regarding assembly. The service I recieved was excellent, my email was replied to very quickly  and all my questions were answered thoroughly. I placed and order for… Read Full Review

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★☆☆☆☆

“broken promises, poor customer service”

Written on: 07/09/2013

I chose to buy a bike for my son from Triton Cycles because of the great prices on the website. I read the reviews on this site bur thought the bad reviews must just have been unlucky.... I ordered a Giant Revel 1 LTD on a friday and recieved two emails from TC, one a confirmation the other an acknoeldgment that my payment details were accepted. Their T&Cs stated that the bike would be deliverd after the next working day (Tuesday), however, on Monday having heard nothing from them I emailed… Read Full Review

Sgc666's Comment

Written on: 04/10/2013

having the same problems getting a set of halo twin rails and 2 weeks later I'm still waiting on broken promises and the girl on the desk is useless id advise anyone to go elsewhere as you will be bitterly disappointed despite the claims on their website of bike magazine reviews to sum upjust not worth the stress

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Sgc666's Comment

Written on: 04/10/2013

spoke to the girl for this morning yet again promised me a call to let me know what was happening by the end of the day ans for the second day in a row got no call so tried calling at 5 and the line was busy until 515 after that the phone was switched off soreally not happy with the customer service as my tires are now that worn from waiting for this set for so long I feel like im constantly being lied to as the first set were supposedly sent first class royal mail then got told a replacement was sent royal mail signed for and nothing then got told they were sent by a courier and then this morning got told they were not sent as they are waiting for a new supply and should be in this morning and I had to phone back later to find out if they had and they hadn't and would get a call by the end of the day with what they had arranged with the supplier to get me a set by courier direct from the supplier and no call so yet again have to call but strange after I ordered several things from eBay and other places which was all swnt royal mail and all arrived a couple of days later how hard can ot be to gwt a delivery from Essex to Birmingham extremely with triton cycles please go to someone else as im extremely upset and dissapointed with constantly calling andgetting nowhere but the choice is yours

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★★★★★

“so good”

Written on: 28/08/2013

BIKE CAME NEXT DAY :D … Read Full Review

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★★★★☆

“Node computer ”

Written on: 16/08/2013 by MrAffable (1 review written)

Asked for my node computer to be delivered before Friday and it was! So I'm really happy, as it is free postage, I had to wait a couple days for the cycle transmitter thou. Cracking price! Really happy!… Read Full Review

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