Triton Cycles Reviews - www.tritoncycles.co.uk

★★★★☆
4.2 / 5
79.3% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Triton Cycles - www.tritoncycles.co.uk - Ask a question now

Media Gallery for Triton Cycles - www.tritoncycles.co.uk

Triton Cycles - www.tritoncycles.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Awful service ”

Written on: 18/09/2014 by Suzty44 (1 review written)

I ordered a bottle cage and toe clips from Triton which I didn't receive. I telephoned after 2 weeks and they claimed to dispatch the items again following my enquiry and still hadn't received anything after another 2 weeks. At which point I requested a refund as had been waiting a whole month for an order which didn't arrive… Read Full Review

Report this review
★☆☆☆☆

“terrible”

Written on: 18/09/2014 by frankdonnan1469 (1 review written)

Bought a bike from triton cycles they told me it will be dispatched within 24 hour 1 week later still waiting rang them they said it will be dispatched tommorow rang them back after a couple of days another excuse the bike we set aside for you was damaged so we have had to send it back to the supplier waiting still 2 and a half weeks it finaly arrives then they send me a £10 voucher via email so bought some new pedals for my bike and yes a week later still waiting absoloutley awful dont bother… Read Full Review

Report this review
★★★★★

“I have purchased a few bikes from Triton over the last...”

Written on: 07/09/2014 by 10Bates (1 review written)

I have purchased a few bikes from Triton over the last couple of years. I have just recently acquired a new Surly lht and a Salsa Vaya. I was very pleased with the service I was given, over the phone and when asking about how I would like the bikes boxed and delivered. They have been packed and delivered to a very high standard.The overall performance of the telephone sale staff was of extreme high quality. I will without hesitation shop with this company again… Read Full Review

Report this review
★★★★★

“Simple, straightforward, cheap and efficient!”

Written on: 04/09/2014 by Rob_G_Clarkson (1 review written)

I bought a rigid fork cheaper than anywhere else I could find. It was despatched with a tracking number and delivered in 1 working day... You can't really ask for better than that can you?… Read Full Review

Report this review
★★★★★

“Fantastic prices and service!”

Written on: 05/08/2014 by JamesNAndrews (1 review written)

I have used Triton Cycles for a couple of years now and have had no problems with any orders thus far. Delivery times have alway been pretty good and where I did have to return something, this was because I ordered the wrong size. Their prices are very competitive and I really like their price matching policy - their prices are often cheaper than some of the biggest uk-based Web sellers. I am quite a fan of the Bontrager kit they sell which is also the biggest range I have found online - they… Read Full Review

Report this review
★★★★★

“Great range of stock and quick service”

Written on: 21/07/2014

First time using Triton Cycles and I'll use them from now on. I'm done with the big online bike retailers. I want a personal service and a website that doesn't force purchases on you the whole time. Triton is great!… Read Full Review

Report this review
★★★★★

“Awesome bikes, Amazing service”

Written on: 20/07/2014 by retrobmx (1 review written)

Ordered 3 bikes so far for me and my kids and will order more soon, all delivered in 1 or 2 days, they have some great se racing and retro bmx bikes, great prices, always reply to emails quickly and sends me money off codes… Read Full Review

Report this review
★★★★★

“Good value, prompt posting”

Written on: 18/07/2014

Ordered some Axiom panniers late one Monday evening. They were reduced, and the cheapest available. Got a "Dispatched" email the next day, and they arrived by courier on the Thursday morning, in good order and as described. Nothing to fault, really… Read Full Review

Report this review
★★★★★

“Truly Excellent Customer Service ”

Written on: 16/07/2014 by SladeNewton (1 review written)

I stumbled on Tritions web site while shopping for a new pair of mounting bike SPD shoes... Previously I had decided on a pair of Bontrager Evoke MTB shoes as they were (for me,) a perfect balance between form & function. I wanted a hard soled pair of shoes but didn't want a pair like my Road shoes - which I have to say, are great on the bike but just useless off the bike/as a pair of walking shoes. Anyway, I done what any internet truly internet savy shopper would do - I searched around for… Read Full Review

Report this review
★★★★★

“Perfect ”

Written on: 16/07/2014 by JensenHodges (1 review written)

Having scoured the internet for a pair of Oakley Radar Lock Path glasses in black I finally found them on Tritons site at an amazing price. I received the glasses without any delay a couple of days later and couldn't be more happy. Great service and a superb price - what's not to like? I would recommend Triton to anyone looking for competitive prices and fab service… Read Full Review

Report this review
★★★★★

“Surly LHT frame”

Written on: 15/07/2014 by Heath20 (1 review written)

Great company LHT from, very quick to deliver and was in tip top condition. Thanks a bunch… Read Full Review

Report this review
★★★★★

“Best by Far”

Written on: 15/07/2014 by Riddler77 (1 review written)

I have used several online cycle retailers and have used this company a few times. They are now my first port of call for all my required gear. Always seem to hold the stock that other retailers dont. I am usually after a specific brand. Price cant be beaten and delivery is swift with great communication. In the unlikely event the item is out of stock you are contacted swiftly with alternative products or refund. Everything i expect from a online Purchase. The few negative responses you always… Read Full Review

Report this review
★☆☆☆☆

“Just Lies, Lies, Lies...”

Written on: 27/06/2014 by Dillonx343 (1 review written)

I ordered a saddle, a pretty standard piece of equipment that was classed as being in stock. Nothing received for 2 weeks so I contacted them, in which they told me that the saddle had been delivered by the courier and a delivery note had been put through my door for me to collect at the depot. They apparently hadn’t tried to leave it with a neighbour which would normally be the case. Anyway I never got the delivery note and the saddle went back to Triton Cycles (apparently). They never… Read Full Review

Report this review
★☆☆☆☆

“Very poor service”

Written on: 21/05/2014 by Harris31 (1 review written)

Ordered a helmet for my husbands birthday on the 4th May 2014 for his birthday on the 9th May. Received the wrong helmet and had to send it back recorded delivery. Still awaiting the correct helmet to be sent out to me even though I returned the wrong one they sent out on the 13th May. All I ever get when I email them is that it will be with you tomorrow. I am still waiting. Very poor customer service and would never recommend you use this company… Read Full Review

Report this review
★★★★★

“Great bike great delivery”

Written on: 04/05/2014 by 477Humphrey (1 review written)

I had been after a BMX bike since having owned them some 30+ years ago and found this PK Ripper at half the RRP price on Triton. The bike was delivered in under 24 hours, well packaged and what a bike! The model was a 2013 SE Racing PK Ripper Elite and its a lot of bike for the price. Many thanks… Read Full Review

Report this review
★★★★★

“Competitive price, great service”

Written on: 15/04/2014

My email enquiry was answered promptly, within 2hrs. Subsequent telephone discussion also very good and efficient. Item was dispatched next day and I received the following. So yes a great service and also got a good price on the product… Read Full Review

Report this review
★★★★★

“Top rating”

Written on: 01/04/2014 by AaliyahSelf34 (1 review written)

Very kindly and quick respond. Thank you for helping a Danish customer… Read Full Review

Report this review
★★★★★

“Very good service”

Written on: 06/03/2014 by RhettHouse468 (1 review written)

Ordered part one day arrived the next and considering it was £40 in the local cycle shop and there was the same item for £30 with free delivery it was a no brainer… Read Full Review

Report this review
★★★★★

“good service , fast delivery”

Written on: 06/03/2014 by AlanVance (1 review written)

Would recommend these people. Great delivery very reliable and good communication… Read Full Review

Report this review
★☆☆☆☆

“Order never arrived & poor customer service”

Written on: 04/03/2014

Ordered two jackets over two months ago. Their web tracker stated that it had been deatched 7 days after the order was placed, but nothing arrived. Initial email enquiries ignored. Eventually got them to acknowledge ithat my order was "lost in the post" and they agreed to re-send. Nothing arrived. Initial email enquiries ignored. Eventually they responded but said one item was now out of stock. They agreed to refund the out of stock item and re-send the other. Nothing arrived and no partial… Read Full Review

Report this review
overview