Triton Cycles Reviews - www.tritoncycles.co.uk

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★★★★☆
4.1 / 5
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Latest Reviews

★☆☆☆☆

“Just Lies, Lies, Lies...”

Written on: 27/06/2014 by Dillonx343 (1 review written)

I ordered a saddle, a pretty standard piece of equipment that was classed as being in stock. Nothing received for 2 weeks so I contacted them, in which they told me that the saddle had been delivered by the courier and a delivery note had been put through my door for me to collect at the depot. They apparently hadn’t tried to leave it with a neighbour which would normally be the case. Anyway I never got the delivery note and the saddle went back to Triton Cycles (apparently). They never… Read Full Review

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★☆☆☆☆

“Very poor service”

Written on: 21/05/2014 by Harris31 (1 review written)

Ordered a helmet for my husbands birthday on the 4th May 2014 for his birthday on the 9th May. Received the wrong helmet and had to send it back recorded delivery. Still awaiting the correct helmet to be sent out to me even though I returned the wrong one they sent out on the 13th May. All I ever get when I email them is that it will be with you tomorrow. I am still waiting. Very poor customer service and would never recommend you use this company… Read Full Review

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★★★★★

“Great bike great delivery”

Written on: 04/05/2014 by 477Humphrey (1 review written)

I had been after a BMX bike since having owned them some 30+ years ago and found this PK Ripper at half the RRP price on Triton. The bike was delivered in under 24 hours, well packaged and what a bike! The model was a 2013 SE Racing PK Ripper Elite and its a lot of bike for the price. Many thanks… Read Full Review

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★★★★★

“Competitive price, great service”

Written on: 15/04/2014

My email enquiry was answered promptly, within 2hrs. Subsequent telephone discussion also very good and efficient. Item was dispatched next day and I received the following. So yes a great service and also got a good price on the product… Read Full Review

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★★★★★

“Top rating”

Written on: 01/04/2014 by AaliyahSelf34 (1 review written)

Very kindly and quick respond. Thank you for helping a Danish customer… Read Full Review

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★★★★★

“Very good service”

Written on: 06/03/2014 by RhettHouse468 (1 review written)

Ordered part one day arrived the next and considering it was £40 in the local cycle shop and there was the same item for £30 with free delivery it was a no brainer… Read Full Review

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★★★★★

“good service , fast delivery”

Written on: 06/03/2014 by AlanVance (1 review written)

Would recommend these people. Great delivery very reliable and good communication… Read Full Review

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★☆☆☆☆

“Order never arrived & poor customer service”

Written on: 04/03/2014

Ordered two jackets over two months ago. Their web tracker stated that it had been deatched 7 days after the order was placed, but nothing arrived. Initial email enquiries ignored. Eventually got them to acknowledge ithat my order was "lost in the post" and they agreed to re-send. Nothing arrived. Initial email enquiries ignored. Eventually they responded but said one item was now out of stock. They agreed to refund the out of stock item and re-send the other. Nothing arrived and no partial… Read Full Review

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★★★★★

“Great stock availabilty!”

Written on: 15/01/2014

I was looking to buy a Bontrager B3 hooded base layer in size medium. Other retailers had no stock of popular sizes, but Triton claimed to have all sizes available. Sceptical, I rang to confirm stock, then ordered on-line before the weekend, and the item arrived on Monday! Couldn't be better service… Read Full Review

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★★★★★

“Great service and delivery and in the week before Xmas ”

Written on: 09/01/2014 by Whittam (1 review written)

I ordered a PK ripper complete BMX in the week before Xmas and had it delivered next day and to my work address as I was at work and couldn't get home to pick it up.When many online retailers go belly up in the December Triton were spot on and I'd recommend them to anyone.Thankyou very much you made a 45 year old man very happy with his new BMX for Xmas… Read Full Review

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★★★☆☆

“slow dispatch, poor range of stock”

Written on: 05/01/2014

Ordered on 27 Dec midday problem solver mismatch adapters (allows use of sram triggers on shimano xtr brake). Site had said normally dispatch within 24 hours and item in stock. There was potential for dispatch on 30th, 31st and Jan 2. Didn't hear from them so cancelled order and went with one of the bigger competitors. They did reply promptly to my cancellation. Small item, not sure why they just didn't jiffy bag it and post it and make easy money. Price was full retail, but there was… Read Full Review

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★★★★★

“FANTASTIC BIKE FANTASTIC SERVICE”

Written on: 26/12/2013 by DIGGLESDONGO (1 review written)

I HAD FOUND TRITON CYCLES SOME MONTHS AGO AFTER SEARCHING FOR A 26" BMX AT FIRST I WAS UNSURE BUT EVENTUALLY DECICED THE BIKE I WAS AFTER WAS AN SE RACING OM FLYER 2013.I SEARCHED FOR THIS PARTICULAR BIKE AND TRITON CYLCES CAME IN WITH AN AWESOME PRICE COMPARED TO OTHER SUPPLIERS AND AFTER READING REVIEWS WENT AHEAD AND PURCHASED ONE.I WASNT DISSAPOINTED.I ORDERED THE BIKE ON THE THURSDAY AND RECEIVED IT FRIDAY NEXT DAY.THE BIKE WAS DELIVERED PERFECTLY AND WHEN I OPENED THE BOX EVERYTHING WAS… Read Full Review

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★★★★★

“Great company , great bike !”

Written on: 25/10/2013 by Coasterboy (1 review written)

Found this company in urban cycle after spending months trying to decide what bike to buy ! Triton are a great company , the staff were always very informitive and helpful . Fell in love with the fairdale bikes and wasn't sure what one to buy , so after a lot of phone calls I decided to buy the green weekender ! Ordered it 4pm and it was here 11am next day. The bike is great , really good quality , fun, worth every penny . The delivery was free , if I buy any more fairdale bikes it will be… Read Full Review

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★★★★★

“Lowest price & quick delivery”

Written on: 22/10/2013

Bought a Charge Scoop saddle from these guys. It was the cheapest price I could find (25% less than big websites). It arrived the next day - can't complain about that!… Read Full Review

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★★★★★

“Fast, efficient service”

Written on: 21/10/2013

On impulse I decided I had to have a single-speed Cyclocross bike for blasting along my local canal towpath as part of my Winter training regime. Quickly found the All City Nature Boy on-line. Perfect. As a US brand though I needed to find a UK retailer. A quick search revealed Triton. Their Website only listed frame sizes up to 55cm though, and I needed 58cm. Oh dear. An e-mail was sent and within hours I had a full reply saying there was a 58cm in stock, albeit in another frame colour… Read Full Review

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★★★★★

“First Time Buyer”

Written on: 21/10/2013

You know how it is. You read a review of a bike, online or in a magazine, and you think 'I want one of those!' Trouble is, if you're like me, then the bikes are usually not 'mainstream' machines, and sourcing the right bike in the right spec at the right price can be tricky. Enter 'Triton Cycles'. I had set my heart on an all steel, All-City 'Space Horse' after reading a magazine review. It looked just the bike I needed for next year's LeJog, and for generally mashing around. Not only did… Read Full Review

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★★★★☆

“frame and forks bought and delivered”

Written on: 21/10/2013

Pretty much the best price I could find for the frame in the UK. It came pretty much on time. The only thing I could say is that I had no idea if it was coming or not as there was no delivery notice. It just arrived. Guess I'm used to that from other companies. Other than that. Happy chap. Thanks!… Read Full Review

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★★★★★

“best value for money”

Written on: 19/10/2013

I had been looking for a Cannondale SL5 for a while and found Triton cycles by chance surfing the web. They had the best offer on the bike but, not knowing them, I was cautious. After reviewing comments on them I paced the order and two days later (sooner than expected) the bike arrived, in its original factory box, brand new as advertised. Having put it together, it did not even need any adjustment - just ready to ride. Excellent value for money from Triton… Read Full Review

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★★★★★

“Excellent customer experience”

Written on: 19/10/2013 by chunderman (1 review written)

I have just bought another bike from Triton (my second from them). This time I went for an SE Lager single speed. It arrived very quickly, brilliantly packaged and in perfect order. I am very happy with it and am now flying to work. The major reason for using Triton on each occasion, other than the customer service, is the price - it was heavily discounted and an absolutely magnificent bargain as a result. My commute to work has improved several fold and it's a real pleasure. The website is… Read Full Review

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★★★★★

“Good service, quick answers to questions and best...”

Written on: 19/10/2013

Good service, quick answers to questions and best price on the net for Surly and Salsa stuff. Would be happy to use again - well recommended… Read Full Review

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