Triton Cycles Reviews - www.tritoncycles.co.uk

★★★★☆
4.1 / 5
78% of users recommend this
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Triton Cycles - www.tritoncycles.co.uk

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Latest Reviews

★★★☆☆

“Good but not great”

Written on: 26/12/2014 by 272Fry (1 review written)

The 2014 bike that was advertised and that I ordered wasn't in stock. However, I was contacted quickly by email and offered the 2015 model at a discounted price, which I accepted and which was quickly despatched and delivered. The bike arrived needing fairly significant assembly and set up - not an issue for me as I am a fairly competent home mechanic, but would have needed doing by a local shop if I was unsure what I was doing. I'd guess that Triton hadn't opened the box from the bike… Read Full Review

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★☆☆☆☆

“Slow and not really in-stock”

Written on: 18/12/2014 by Nicolas91 (1 review written)

Very slow at replying to my emails in regards to obtaining an alternate or a refund on the item that I ordered which the site stated that it was instock at the time of purchase. Ordered on the 20th nov 2014 and I am still waiting! Most recent email sent 5 days ago and no reply. … Read Full Review

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★★★★★

“Bontrager 180 softshell jacket ”

Written on: 01/12/2014 by Bullockeb197 (1 review written)

I ordered my jacket from Triton Cycles as it was the cheapest price. Great service and kept informed when the item was due to be delivered. Unfortunately it was too small and had to be exchanged for another size. No problem to them and my new jacket arrived very quickly… Read Full Review

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★★★★★

“bought tyres”

Written on: 29/11/2014 by Braylonu181 (1 review written)

and there's nothing bad to say. The item arrived fast using DPD which are one of the better couriers. They kept me well informed the whole time, of the delivery process. I cannot comment heavily on pricing nor returns as I neither returned any items, nor were the tyres I purchased 'commonly enough available' in this country. The mere fact they stock an item that is hard to acquire is a plus… Read Full Review

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★★★★★

“Cycle Light Purchase”

Written on: 28/11/2014 by RobertCarroll (1 review written)

I ordered a Bontrager Ion 700 Cycle Light which was very competitively priced and arrived within 48 hours. I was informed of dispatch and delivery parameters and cant fault the service. I found the web-site easy to use with an over view of product information. A link to further reviews/details of this product could be helpful… Read Full Review

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★★★★★

“Fabric saddles”

Written on: 28/11/2014 by Whittakerkz41 (1 review written)

Have bought two saddles from Triton cycles both great value and the best upgrade to my road bike and mountain bike .. quick efficient service from Triton = happy customer… Read Full Review

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★★★★★

“Excellent Service”

Written on: 25/11/2014 by cagey28 (2 reviews written)

I have to admit that having read some of the reviews on this website I was a bit apprehensive about the service I might receive. I ordered a Fabric Scoop saddle. The email stated that the product would be sent out within 2-3 days which is exactly what happened and was delivered by DPD to my workplace at the time stated by them. Very happy with the service and with the product which was far cheaper than other sellers… Read Full Review

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★☆☆☆☆

“Absolutely useless bunch of liars”

Written on: 22/11/2014 by KendraDillon416 (1 review written)

i ordered a sprocket and chain and they said it would be dispatched within 24 hours which it didn't. after i waited for about a week i rung them up to see if had been dispatched or not and they said they'll dispatch it the next day so i waited another week and it still didn't come. i rung them up again to see if they really had been dispatched and they said it has. so i waited another few days and it didn't come… Read Full Review

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★☆☆☆☆

“Good price but very slow”

Written on: 14/11/2014 by 394McKenzie (1 review written)

Ordered an expensive bike from them which was showing as available on their web site. Three days later received an email telling me that it was no longer avalaible. They provided me with several alternatives and ended up having to pay an extra £100. Promised to get delivered within two days but two weeks later I am still waiting ! and now they have stopped responding to emails… Read Full Review

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★★★★☆

“SE Bikes”

Written on: 03/10/2014 by Bo152 (1 review written)

We have just taken delivery of our 4th bike from Triton Cycles. Their bikes are very competitively priced and delivered very quickly with no hassle - which is why we keep going back!… Read Full Review

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★★★★★

“Bontrager Circuit helmet crash guarantee”

Written on: 01/10/2014 by TheSeamouse (1 review written)

I bought the Bontrager Circuit Helmet from Triton Cycles for a great price. Though my colour scheme was not in stock, this was made clear at the time of ordering with a provisional date for despatch. All very easy at checkout and when I enquired regarding the progress over the phone, Triton Cycles' very friendly staff were very helpful in updating me. Received my Helmet to order in good time. Unfortunately I was in an accident within 2 months of buying the helmet (which saved my noggin)… Read Full Review

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★★★★★

“100 percent happy will use again”

Written on: 21/09/2014 by dlSalisbury176 (1 review written)

Realy happy with the order fast delivery will use again and again . The prices are very computable and the service is out of this world… Read Full Review

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★★★★★

“Prompt, well packaged, well pleased!”

Written on: 21/09/2014 by 136Dowling (1 review written)

My order (fabric Scoop Saddle), was dispatched 4 minutes after I had clicked the buy button. Sent by DPD next day (Often the best delivery service), arrived exactly on time. Well packaged, they even sent a complementary magazine. My experience was exemplary - buy with confidence… Read Full Review

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★☆☆☆☆

“Very poor”

Written on: 21/09/2014 by Rohan394 (1 review written)

Ordered two tyres over 3 weeks ago (both listed as in stock at the time of the order). A good price and "usually dispatched within 24 hrs" quoted on their web site. A week later I telephoned them to see where my order was to be told that the Bontrager XR4 was out of stock and I should have received an email. (no email was received) They were apologetic and assured me stock was due in a few days. Telephoned today (3 weeks later) to see where my order was to be told that the Bontrager XR3… Read Full Review

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★★★★★

“Surly 1x1 frameset”

Written on: 19/09/2014 by qwertyuiop12345678900987654321 (1 review written)

Brilliant service from triton cycles at an excellent price! my order came very quickly and was trackable online. would definitely buy from them again… Read Full Review

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★☆☆☆☆

“Awful service ”

Written on: 18/09/2014 by Suzty44 (1 review written)

I ordered a bottle cage and toe clips from Triton which I didn't receive. I telephoned after 2 weeks and they claimed to dispatch the items again following my enquiry and still hadn't received anything after another 2 weeks. At which point I requested a refund as had been waiting a whole month for an order which didn't arrive… Read Full Review

Frankdonnan1469's Response to Suzty44's Review

Written on: 23/09/2014

i also ordered truly terrible service they lie when you phone them up all the time

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★☆☆☆☆

“terrible”

Written on: 18/09/2014 by frankdonnan1469 (1 review written)

Bought a bike from triton cycles they told me it will be dispatched within 24 hour 1 week later still waiting rang them they said it will be dispatched tommorow rang them back after a couple of days another excuse the bike we set aside for you was damaged so we have had to send it back to the supplier waiting still 2 and a half weeks it finaly arrives then they send me a £10 voucher via email so bought some new pedals for my bike and yes a week later still waiting absoloutley awful dont bother… Read Full Review

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★★★★★

“I have purchased a few bikes from Triton over the last...”

Written on: 07/09/2014 by 10Bates (1 review written)

I have purchased a few bikes from Triton over the last couple of years. I have just recently acquired a new Surly lht and a Salsa Vaya. I was very pleased with the service I was given, over the phone and when asking about how I would like the bikes boxed and delivered. They have been packed and delivered to a very high standard.The overall performance of the telephone sale staff was of extreme high quality. I will without hesitation shop with this company again… Read Full Review

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★★★★★

“Simple, straightforward, cheap and efficient!”

Written on: 04/09/2014 by Rob_G_Clarkson (1 review written)

I bought a rigid fork cheaper than anywhere else I could find. It was despatched with a tracking number and delivered in 1 working day... You can't really ask for better than that can you?… Read Full Review

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★★★★★

“Fantastic prices and service!”

Written on: 05/08/2014 by JamesNAndrews (1 review written)

I have used Triton Cycles for a couple of years now and have had no problems with any orders thus far. Delivery times have alway been pretty good and where I did have to return something, this was because I ordered the wrong size. Their prices are very competitive and I really like their price matching policy - their prices are often cheaper than some of the biggest uk-based Web sellers. I am quite a fan of the Bontrager kit they sell which is also the biggest range I have found online - they… Read Full Review

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